Job Description Summary

This product manager position for Project & Engineering Solutions IT leader who will work in lock-step with domain and business PES leaders for owning the Conversion, Modification, and Upgrades delivery of programs. Accountable for planning, forecasting, and working across matrixed teams for the end-to-end lifecycle of features and/or projects. You will direct the team with a clear and descriptive set of requirements and deliver product features and functions by balancing customer need with business strategy, minimized defects, and technical debt.

Job Description

Roles and Responsibilities

Your priority is seamless integration and alignment of perspectives from a broad set of stakeholders including but not limited to: Customers, Process Owners, Enterprise Architects, Application Managers, Development teams and Technical Architects. In this role, you will:

• Work with site PES Leaders to simplify standard work for the team. Develop/deploy tools and redefine/streamline processes used by PES members to save time and costs.
• Be point of contact for PES and extended global services team with other IT teams. Work with other teams to communicate road maps, outage plans, pain points, etc.
• Positively impacts the team's ability to achieve service, quality and timeliness of objectives. High levels of operational judgment are required to achieve outcomes required.
• Provides ongoing process, feature and solution guidance, input, and direction to product and platform teams. Collaborates with all levels of the business to align IT objectives to Global Service KPI’s.
• Lead global projects that impact multiple teams and be the voice of PES personas with regards to large programs that impact multiple personas.
• Communicate global IT initiatives to business leaders. Drive technology discussion and strategy in line with business needs and company reference architecture

• Collaborate with business and functional partners and technology leadership in defining and specifying requirements using lean principles & practices

• Organize project teams comprising from internal and external technical and functional experts. Manage program execution of multiple interdependent projects by working directly with global technical teams

• Support execution team with resolution of roadblocks and interdependencies. Manage program risks, scope changes and other non-standard events

• Adapt Product roadmap based on continuous feedback and kaizen outcomes

• Responsible for coordinating multiple interdependent requests and delivery of features.

• Development of IT strategy and roadmap

• Financial pacing
• Lead critical initiatives for the business
• Collaboration and deep partnership across Global Services IT and matrixed teams.

• Identify deficiencies in critical processes –replace with contemporary solutions (AI, ML, other technologies)

Required Qualifications

Bachelor’s degree in computer science or in “STEM” Majors (Science, Technology, Engineering and Math). Minimum 8 years of experience in IT.

Desired Characteristics

Functional Expertise:

• ​Leader with ability to drive outcomes and organize teams to attain shared goals
• Excellent influencing, interpersonal, oral and written communication skills to communicate a single synthesized perspective to the product development team and skilled at leadership/executive overviews and debriefs.
- Self-starter - requires minimal direction to accomplish goals
-Strong track record of understanding and interest in current and emerging technologies and / or industry activities

• Strong global team player with experience leading and motivating teams in a formal software development lifecycle (SDLC) environment following an iterative software implementation methodology (Agile, Scaled Agile Framework (SAFe)))

• Continuously measures deliverables of self and team against commitments, achieving high percentage actual completion to plan (>85%) .

• Skilled in negotiation to align stakeholders and balance value propositions from competing stakeholders - effectively balancing multiple, different and/or competing objectives

• Expert proficiency in tools supporting the SDLC such as ADO, SmartSheet, PM Tools, etc.

• Identifies risks and misalignments with goals, objectives and work direction against the organizational strategy and mitigates risks/issues to course c