Staffing Operations Coordinator

If you are an existing employee of South Shore Health then please apply through the internal career site.

Requisition Number:

R-21591

Facility:

LOC0020 - 143 Longwater Norwell143 Longwater Drive Norwell, MA 02061

Department Name:

SMC Administration

Status:

Full time

Budgeted Hours:

40

Shift:

Day (United States of America)

Coordinates schedules for assigned staff in nursing department according to needs identified by manager. Maintain balanced schedules for various departments supported based on personnel resources available, while also striving to maintain fiscal responsibility and proper ratios to meet patient needs. Maintains and troubleshoots for computerized scheduling system. Codes and enters data into computer using standard procedures and established time schedule. Supports payroll coding and functioning in conjunction with ambulatory nurse leaders.

Manages specified programs and projects; designs, implements and evaluates management systems to enhance department/service operations. Works collaboratively with all levels of ambulatory nursing management and other health care professionals.

Is expected to meet with Ambulatory nurse leaders and ACNO for scheduling, updates planning and strategy. Training and support for ambulatory staff about scheduling and onboarding department processes. Maintains communication through the day with the Nurse leaders and ACNO. Responsible for conducting departmental projects as assigned for the betterment of the department’s goals. Coordinates department meetings related to projects and staffing. Manages department expense reports, invoices, subscriptions and memberships

 

Compensation Pay Range:

$23.20 - $32.50

 

Category A - Competency in this position is not dependent upon patient population, as the position does not provide patient care or services.

Examples: Accountants, Medical Records, Concierge, DAP Team, PI Specialist, and Human Resources.

                       

JOB REQUIREMENTS

Minimum Education - Preferred

High School graduate or equivalent, college degree preferred
Equivalent of two (2) years of Business College preferred.

Project management experience

Minimum Work Experience

Four (4) to six (6) years of scheduling and staffing preferred

Required additional Knowledge and Abilities

Experience in Business Operations, Communications
Computer Technology
Knowledge of manpower planning, scheduling, methods and techniques
Computer skills including training experience
Must be attentive to detail/accuracy
Establishes own work plan and priorities using standard procedures to assure timely completion of assigned work in conformance with department policies and procedures
Ability to communicate effectively and document information accurately
Ability to interact efficiently and effectively with a wide variety of individuals

Demonstrated expertise in API, Excel Spreadsheet creation and reporting functions, project management tools, proficiency in all Microsoft Office products.

ESSENTIAL FUNCTIONS

Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job's purpose and objectives.  Essential functions are critical or fundamental to the performance of the job.  They are the major functions that the person in the job is held accountable for.  Following are the essential functions of the job.

1 - Staffing and Scheduling

• Maintains employee schedules to meet the changing needs of the clinics.  Inputs scheduling data into the system and makes changes as approved by Nurse Leader. 
• Delivering a complete schedule in a timely manner.
• Compiles and maintains reports and ensures data integrity for decision support when researching and preparing requested reports for Nurse Leaders and Administrative Leaders.
• Responsible for coordinating ambulatory nursing staff in declared disaster/weather emergency in collaboration with the Nurse Leaders.
• Makes sure schedules are balanced and continues to assess balancing on a daily/weekly basis.
• Makes sure all payroll is updated and completed and meets timeline. Also daily payroll exceptions completed daily, all employees coded correctly.
• Identifies gaps and coordinates real time coverage solutions.

2 – Clinic / Float Staff Operations Management

• Helps to obtain staff when sick calls come in with coordination of Nurse Leaders.
• Places all sick time into scheduling system in real time.
• Projects at least 7 days