Senior Manager of Corporate Governance - IT Service Delivery

At Fannie Mae, the inspiring work we do helps make a home a possibility for millions of homeowners and renters. Every day offers compelling opportunities to impact the future of the housing industry while being part of a collaborative team thriving in an energizing environment. Here, you will grow your career and help create access to affordable housing finance.

Job Description

As a valued leader on our team, you will lead the implementation of the strategy for organizational policies and guidelines, and manage the monitoring of the organization's activities. In this role, you will manage the implementation of changes in internal and external regulations, develop and adjust governance policies (to align with changing needs and external requirements), as well as monitor and report on activities that require compliance with policies and regulations. You will interact with regulators and government groups to establish regulatory requirements and strategic plan implementation, and develop strategic plans for the organization in concert with business units to ensure adherence to regulatory requirements.

THE IMPACT YOU WILL MAKE
The End User Services - IT Service Delivery - Senior Manager role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

• Manage the creation and implementation of internal and external policies and guidelines.

• Ensure that policies and guidelines align with changes in internal or external needs.

• Oversee a team who monitors the organization's activities to ensure they are complying with policies and guidelines.

• Oversee the investigation of actions or events that do not comply with the organization's policies and guidelines.

• Lead team to resolve compliance issues and report the result.

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences

• 6 years

Desired Experiences

• Bachelor degree or equivalent

Skills

• The group of skills related to Governance and Compliance including creating policies, evaluating compliance, conducting internal investigations, developing data governance, etc.

• Collective capabilities for leadership, including leading teams, giving feedback, facilitating meetings, and coaching and mentoring

• The group of skills related to Operational Excellence including improving and overseeing operations

• The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.

• The group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.

• Experience gathering accurate information to explain concepts and answer critical questions

• The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.

• Working with people with different functional expertise respectfully and cooperatively to work toward a common goal

• Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS

• Adept at managing project plans, resources, and people to ensure successful project completion

Tools

• Experience using SharePoint

• Skilled in Excel

Qualifications

Active Directory (AD), Active Directory (AD), Amazon Web Services (AWS), Artificial Intelligence (AI), Atlassian JIRA, Authentication Management, Backup and Recovery (Software), Business Insight Skills, Business Process Management Skills, Calendar and Scheduling Tools, Cleaning and Transforming Data, Cloud Technology, Collaborating Cross-Functionally, Communicating in Technical Writing, Communicating Technical Information, Communication, Configuration Management (CM), Conflict Resolution, Coordination, Customer and Market Insights, Customer Relationship Management (CRM), CyberArk, Cybersecurity Analysis, Data Analysis, Data Analysis Interpretation {+ 60 more}

Education:

Bachelor's Level Degree (Required)

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