Badge Coordinator, Physical Identity & Access Management

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Badge Coordinator, Physical Identity & Access Management (PIAM), is responsible for supporting the day-to-day operations of the badge issuance and management process. They assist in coordinating badge-related activities, maintaining accurate records, and providing general support to the badge management team. The Badge Coordinator works under the guidance of senior team members and contributes to process improvement initiatives.

Job Description

Core Responsibilities

• Assists in coordinating badge-related activities, including employee and business partner badge issuance, badge renewal, deactivation processes, including badge shipping.
• Maintains accurate records of badge issuance, deactivation, and any related changes or updates.
• Ensures compliance with both corporate and local security policies and procedures.
• Conducts mandatory audits of security access systems and prepares reports for management team by or before assigned deadlines.
• Complete the contractor vetting and approval in VNDLY with occasional communications with Business Partners and Comcast Points of Contact.
• Provides general support to the badge management team, including data entry, record management, and documentation.
• Collaborates with HR and other departments to ensure smooth coordination of badge-related processes.
• Supports the training of employees on badge usage, policies, and procedures.
• Assists in troubleshooting basic technical issues related to badge issuance and management systems.
• Contributes to process improvement initiatives to enhance the efficiency and effectiveness of the badge management process.
• Assist in security projects.
• Safeguard all confidential information related to the organization and its employees.
• Stays updated on industry trends and best practices in badge issuance and management.
• Alarm code distribution and management
• Perform other duties as assigned

Required Qualifications

• Previous experience in administrative or coordination roles is preferred.
• Strong attention to detail and accuracy in record management.
• Proficient with Microsoft Excel.
• Effective written, verbal and interpersonal communication skills.
• Ability to conduct training.
• Good organizational and time management skills.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Proficiency in relevant badge issuance and management systems is a plus.
• Basic knowledge and familiarity with access control systems, standards, procedures, and best practices is a plus.

Education

• High school diploma or equivalent required

Related Work Experience

• Generally, required one year of related experience

Preferred Qualifications

• Professional certification or accreditation that validates expertise and knowledge as it relates to PIAM such as: Certified Identity and Access Manager (CIAM), Certified Physical Security Professional (CPP), Certified Protection Professional (CPP), Certified Identity and Access Management Professional (CIAMP), or Certified Identity Protection Advisor (CIPA) is a plus.
• Certification and knowledge of access control and identity management vendor such as HID Global, Gallagher, Lenel, Genetec or AMAG is plus.

Working Conditions

• Must be able to work nights and weekends, variable schedule(s), and overtime, as necessary.
• Must be willing to travel up to 10%.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enth