Revenue Cycle Director

Join Chimes – and go further to help others go far!  Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.

Our vast array of services — educational, employment, vocational, residential, habilitative and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.

WORK TYPE: Hybrid (must work in the Baltimore office 3 days per week)

TARGET COMPENSATION: $150,000 - $170,000 per year (commensurate with experience)

PRIMARY RESPONSIBILITIES:

• Oversees entire revenue cycle process, including billing, payment posting, claims resolution, and A/R reporting for all Chimes organizations.
• Creates policies and procedures to enhance and streamline billing, payment posting, and claims resolution, ensuring timely and accurate billing and follow up and reduction in outstanding receivables.
• Manages payment application process, ensuring rapid payment posting to allow accurate and current A/R reporting, including managing Chimes Holcomb outsourced revenue cycle contract.
• Monitors, analyzes, and reports on billing, receivables, and risk
• Performs and manages analysis of monthly revenue trends for accuracy and procedural improvement opportunities
• Ensures compliance of billing system data against contractual funder agreements and federal and state agencies
• Collaborates with program leaders to improve front-end billing processes and increase collections
• Works with divisional leaders to improve collaboration between divisional revenue cycle, financial analysis, and programmatic teams to increase collections, optimize processes, and enhance shared understanding of risks and receivables
• Provides leadership in strengthening internal communications with staff at all levels throughout the organization; creates and promotes a positive and supportive work environment
• Represents the agency externally to current and potential payor and contractual sources 
• Works collaboratively with each operating unit to resolve operations issues at the program level that are impacting financial performance.
• Works collaboratively with the compliance to ensure compliance in all facets of the revenue cycle
• Works collaboratively with the organizations FP&A leadership to resolve issues impacting financial performance
• Works collaboratively with the chief information officer to resolve issues with the billing system(s) that are impacting aspects of the revenue cycle
• Works collaboratively with the chief financial officer to resolve issues impacting the overall financial condition of the agency
• Other duties as assigned

QUALIFICATIONS:

EDUCATION

Bachelor’s Degree in Accounting, Finance or related field required.

EXPERIENCE

• 7+ years of hands-on professional experience in accounting, finance, or related field required
• At least one year of leadership experience in an accounting & finance environment required
• Demonstrated experience with Revenue Cycle management is highly desired

Notes:          

• At the discretion of the Personnel Officer, additional related experience and/or education may be substituted in lieu of the requirements specified above under Education and Experience.

What’s in it for you?

Total Rewards (For Full-Time Employees = >30 hours/week):

• Competitive Pay
• Medical, Dental, and Vision Insurance 
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through “Tickets at Work”
• Discounts on Verizon mobile service
• And More!

Want to learn more?

To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.

 

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