Jobs and Careers
TH

Direct Care Staff

The Salvation Army
United Statesfull_timeVerifiedPosted 5 May 2026

About the role

POSITION TITLE: Direct Care Staff

DEPARTMENT: Serendipity

SUPERVISOR: Program Director

STATUS: Non-exempt

JOB TYPE: Full-Time

MISSION The Salvation Army, an international movement, is an evangelical part of the Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

SCOPE OF POSITION The Direct Care Staff is a direct service provider who implements activities and needed care for the program participants as part of the Serendipity team.

MINIMUM QUALIFICATIONS
1.High School diploma, Associates Degree preferred
2.One-year experience working with senior and/or other special needs population
3.Knowledge of the effects of ADRD on the individual and their care providers; understanding of group dynamics, the concept of well-being, and care that supports well-being
4.Ability to communicate effectively verbally and in writing; and to maintain harmonious relationships with participants, families, co-workers, and visitors
5.Ability to plan, coordinate, and prioritize work
6.Acceptable criminal history backgrounds


ESSENTIAL FUNCTIONS
1.Implements therapeutic group, individual, and community activities in an organized, on time and prepared manner based on abilities/retained skills of participants, to promote optimal physical and interpersonal functioning
2.Works within the framework of the participant's individual care plan to achieve the anticipated outcomes; displays flexibility and engages with each person in the group while recognizing their need for autonomy. Seeks guidance and/or assistance “as needed” and responds appropriately to emergencies.
3.Completes necessary program documentation such as daily attendance, activity, and toileting logs
4.Creates an atmosphere of safety, trust, acceptance, and dignity using verbal and nonverbals kills to convey caring and to promote trust and respect; demonstrates basic assessment skills.
5.Attends and actively participates in quarterly in-services, special projects, trainings, staffmeetings and briefings, functions as a member of the participant's team
6.Understands the aging process and impact of diseases, including dementia, on participant'sfunctional ability; uses well-being and ill-being indicators to determine
approach to care.
7.Promotes participant's independence by supporting selfcare abilities; provides assistancewith daily living activities including eating, toileting, hygiene, transfers, and ambulation; ensureparticipants receive adequate nutrition and hydration
8.Provide person centered care in recognizing that individuals are defined by their uniqueness are human beings, not their disease or disability.
9. Communicates, follows, and integrates into practice knowledge of Serendipity and The Salvation Army policies and procedures while demonstrating use of problem-solving skills; promotes and supports the mission of Serendipity and The Salvation Army
10. Pursues professional development using all available resources to expand clinical skills, pursues knowledge of participant's disease processes and best adult day practices.
11. Continually monitor participant's health and wellbeing and communicate changes and any concerns about participant health, safety, or welfare to your supervisor.
12. Ensure participants are checked in and out daily, follows daily transportation schedule; observes The Salvation Army driving policies and procedures; completes safety check of vehicle, and reports immediately to supervisor any problems discovered.
13. Follows kitchen protocol; adheres to participant food allergies or intolerances, food preferences and dietary needs and/or restrictions
14. If requested, will be trained by the Cook/Kitchen Manager in food service and kitchen standards and obtain a Food Handlers card to serve meals from a Registered Dietician approved 5-week cycle menu and record any food substitutions
15. Performs other related duties as assigned.


ENVIRONMENT
The job is located in a heated and ventilated office environment without exposure to extreme weather conditions.

PHYSICAL DEMANDS
Ability to communicate both verbally and in writing; have corrected hearing and vision to that of normal range; ability to lift up to 50 lbs.; sitting, standing, walking, bending, stooping, pushing, pulling, reaching, and feeling are all necessary elements to physically perform the functions of the job.

PROTECT THE MISSION
Must complete the online course for this area and pass the background check process required by The Salvation Army for employment.

ACKNOWLEDGEMENT OF RELIGIOUS PURPOSES OF THE SALVATION ARMY
The employee acknowledges that he/she has been informed and understands The Salvation Army's religious purpose and status as

Apply for this role

Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.

Apply Now →Generate Application Kit

Free account required — sign up in 30s

Company

The Salvation Army

View company profile →