Customer Advisor Digi-Key bilingual English/Polish - hybride in Enschede

Job Title:

Customer Advisor Digi-Key bilingual English/Polish - hybride in Enschede

Job Description

Customer Service Representative Digikey, Relation Management, hybride in Enschede

Experience the power of a game-changing career  

Do you want to gain work experience at an international company while developing your skills? At Concentrix, you’ll work for well-known brands and help customers with smart solutions. Whether you're interested in technology, finance, travel, fashion, or healthcare, we offer you the opportunity to grow in a dynamic work environment. 

 

Join our team and discover why we are consistently recognized as one of the best employers in the world! This is a great opportunity to contribute to the future while building valuable friendships. We provide comprehensive training, the latest technologies, and continuous support to help you succeed. 

Career growth and personal development  

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.  

What’s in it for you 

In this position we offer you great benefits that will help you shape your life: 

• A salary of 14.85 per hour, including pension accrual of 6.2%; 

• Flexible working hours and the opportunity to work partially from home; 

• Working within business hours Monday through Friday between 08:00 and 18:00; 

• Working in an international environment.  

What you will do in this role  

As a Customer Service Representative, you are the first point of contact for our customers. You handle service calls and ensure that all questions and issues are resolved quickly and efficiently. Not only do you focus on customer satisfaction, but you also play a key role in connecting customers with internal teams such as sales and technical support. 

Your responsibilities include: 

• Handling incoming service calls and customer inquiries via mail; 

• Providing excellent customer service and advice; 

• Maintaining relationships with existing customers and contributing to customer satisfaction; 

• Identifying commercial opportunities and capitalizing on them; 

• Collaborating with other departments to provide the best possible support for customers; 

• Using various software programs to manage customer data and streamline processes. 

Your qualifications 

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.   
Concentrix is a great match if you: 

• Can work a minimum of 32-40 hours;

• Be able to speak fluent English and Polish; 

• Can follow our 5-week full-time training course, starting 17-11; 

• Are a true multitasker and like to go the extra mile for customers. 

It is a plus if