Field Application Scientist (Los Angeles)

Job Title

Field Application Scientist (Los Angeles)

Location(s)

Los Angeles, US Remote - CA

About Us

Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our diverse team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.

Find your future at Revvity 

Overview:

EUROIMMUN U.S. (a Revvity Company), is one of the leading manufacturers of medical laboratory diagnostics worldwide. EUROIMMUN U.S. stands for innovation and is dedicated to improving the science of diagnostics and people's lives worldwide. Our extensive product portfolio and innovative technologies are designed to provide quick, accurate, and reliable diagnoses. More than 3,300 employees in 17 countries develop, produce, and sell test systems to support the diagnosis of diseases, as well as software and automation solutions for the performance and evaluation of these tests. Laboratories in over 140 countries use our assays and automation for autoimmune, infectious disease, allergy, antigen, and molecular testing. EUROIMMUN U.S. proudly prioritizes a people-centered culture, securing a spot among New Jersey's 2023 Top Places to Work.

JOB SUMMARY:
EUROIMMUN U.S. is seeking a multifaceted Field Application Scientist (FAS) to facilitate seamless implementation of instruments, kits and/or other products manufactured or distributed by EUROIMMUN U.S. The Field Application Scientist (FAS) will primarily oversee the Los Angeles Territory, dedicating approximately 70% of their efforts to this region. Additionally, they will provide support to neighboring states, including Washington, Oregon, and Nevada, allocating the remaining 30% of their time as needed. This role requires both domestic and international travel for training purposes.

Excellent technical and communication skills are required for the FAS to positively interact with customers and company personnel. Successful candidates will be self-starters, who can independently manage their time and schedules; possess basic business acumen and effectively communicate skills at all levels within laboratories.

KEY RESPONSIBILITIES

• Develop and maintain a working knowledge of instrumentation, products, and techniques manufactured and/or distributed by EUROIMMUN U.S.
• Successfully complete assigned implementation milestones to meet adherence of project timelines.
• Coordinate with Field Service and assist, if necessary, with instrument installations.
• Support and, where necessary, lead calls with customer during implementation and go live process.
• Assist with interface to customer’s Laboratory Information System.
• Conduct product demonstrations, training sessions, and workshops for customers to showcase the features and capabilities of EUROIMMUN U.S. products.
• Build and maintain relationships with customers by understanding their needs, providing technical solutions, and ensuring customer satisfaction.
• Collaborate with sales teams to provide technical support during the sales process, including pre-sales presentations and post-sales support.
• Document and share technical information, including customer feedback, product issues, and solutions, to ensure continuous improvement of products and services.
• Travel to customer sites, conferences, workshops, and seminars to provide on site support, presentations