Medical Assistant

Department:  Medical                                                            Job Status:  Full-Time                    

FLSA Status:  Non-Exempt                                                   Reports to: Nurse Supervisor

Positions Supervised:  None                                           Amount of Travel Required: Minimal

Work Schedule:  Monday-Friday

 

ESSENTIAL FUNCTIONS

• Assess, measure and document in the electronic health record (EHR) vital signs; including height, weight, blood pressure and pulse for all persons served upon check in for appointments
• Give instructions to patients as instructed by physician or APRN
• Ensure all related reports, labs and information is filed and available in patients’ medical records prior to their appointments
• Participate in weekly team meetings with department members
• Provide support for the administrative staff by covering reception or intake during absences
• Schedule intake and consultation appointments and monitor messages during the absence of intake staff
• Schedule emergency consultations and hospital step-down appointments
• Respect and demonstrate ability to maintain client confidentiality
• Act as an ambassador of Family Service and Guidance Center in the community setting. This may include doing public educational and informational presentations
• Supports and actively promotes the vision and mission of Family Service and Guidance Center and the philosophy of the strengths perspective
• Other duties as assigned by supervisor.

 

POSITION QUALIFICATIONS

 

Education/Licensure:

• LMHT, CNA, or CMA certification preferred.
• Must successfully pass the KBI, DCF Central Registry, and all other background investigations.
• A valid driver's license, a good driving record, current auto insurance and reliable transportation maybe required. 

 

Experience:

• Experience working with special needs children/youth and families is preferred.

Knowledge/Skills/Abilities:

• Effective communication skills (verbal and written)
• Customer focused (internal and external)
• Team oriented and ability to get along with others
• Excellent listening skills
• Accountability
• Reliability
• Trust/Integrity
• Demonstrates adaptability/flexibility
• Developed time management skills
• Developed organizational skills
• Proficiency in MS Office Suite with ability to learn other software programs as necessary including Electronic Medical Record (EMR)
• Relationship building
• Problem solving
• Attention to detail and accuracy in work
• Ability to be collaborative
• Open to learning and accepting feedback
• Ability to maintain appropriate boundaries and confidentiality
• Strengths based
• Family centered
• Culturally respectful

PHYSICAL DEMANDS

N (Not Applicable)                  Activity is not applicable to this position.

O (Occasionally)                       Position requires this activity up to 33% of the time (0 – 2.5+ hrs/day)

F (Frequently)                           Position requires this activity from 33% - 66% of the time (2.5 – 5.5+ hrs/day)

C (Constantly)                           Position requires this activity more than 66% of the time (5.5+ hrs/day)

 

Physical Demands                                                                   Lift/Carry

Stand (F)                                                                              10 lbs. or less (F)     

Walk (F)                                                                               11 – 20 lbs. (O)         

Sit (O)                                                                                   21 – 50 lbs. (O)                         

Manually Manipulate (O)                                              51 – 100 lbs. (O)      

Reach Outward (O)                                                         Over 100 lbs. (O)     

Reach Above Shoulder (O)  

Climb (N)                                                                            

                                                                                                Push/Pull

Crawl (N)                                                                             12 lbs. or less (O)