Membership Engagement Manager

Job Description: Membership Engagement Manager
Status: Full-time, exempt
Salary: $72,000 - $77,100 with Benefits
Location: Main office in Raleigh, NC; hybrid (2 days in office, 3 remote). Occasional travel across the Triangle and other parts of the state required.

Applications will be reviewed on a rolling basis until the position is filled

About the Organizations

North Carolina Asian Americans Together (NCAAT) is a nonpartisan, nonprofit organization committed to supporting equity and justice for all by fostering community among Asian Americans and allies in North Carolina through civic engagement, leadership development, grassroots mobilization, and political participation.

NCAAT in Action (NCAATIA) builds political power among Asian Americans and allies in North Carolina through voter education, progressive advocacy, and leadership development.

Benefits

NCAAT and NCAAT in Action offer full‑time employees health, dental, and vision insurance; paid time off for vacations and wellness days; and a 401k plan. We support work‑life balance with flexible scheduling and occasional remote work, depending on project needs. Employees receive a yearly professional development stipend that can be used toward Asian language courses, training, or other development resources.

Position Summary

The Membership Engagement Manager is a newly created mid‑level role responsible for building and sustaining a dynamic, values‑driven membership program across North Carolina. This role centers relationship building, organizing, and data‑informed strategies to grow a diverse base and deepen member engagement rooted in shared purpose. Ideal for someone passionate about community power and belonging, the position offers opportunity for growth and leadership as the membership program evolves. While this role does not supervise full‑time staff, the manager will coordinate with volunteers and collaborate across multiple departments.

Key Leadership Competencies

• Community Engagement and Service Orientation
• Program and Project Management
• Data‑Driven Decision Making
• Cultural Competency and Inclusion
• Collaboration and Teamwork
   

Key Responsibilities

Strategic Membership Development

• Build upon a newly-developed mission‑aligned strategy to grow and deepen membership across North Carolina.
• Build clear engagement pathways from sign‑up to active participation and leadership.
• Ensure membership efforts are responsive to feedback and evolving community needs.

Community Engagement and Belonging