Central Billing Office Manager (Full-Time)

Looking for a career where you love what you do and who you do it with? You’re in the right place.Healthcare here is different – we’re locally owned and led by our physicians, and all decisions are always made right here in Central Iowa.By working at The Iowa Clinic, you’ll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.Think you’ve got what it takes to join our TIC team? Keep reading…

A day in the life of  the Central Billing Office Manager:

• Manages Payment Posting, Denials, and Patient Accounts departments within the CBO.
• Manage, coordinate and direct the overall activities of personnel in the Central Billing Office.
• Develop procedural workflows to support business office results.
• Maintain sufficient flow of work by evaluating office production and revising procedures accordingly.
• Hires, orients, supervises, evaluates performance, disciplines and terminates staff. 
• Maintains awareness of applicable laws and/or regulations affecting the clinic and assures compliance. 
• Monitor daily and weekly key volumes and make appropriate changes to meet objectives. 
• Promotes a positive, professional image of the organization internally and externally.
• Maintains awareness of applicable laws and/or regulations and remains current on changes.  
• Maintains relationships with outside vendors.
• Strong working knowledge of most insurance plans, including Medicare and Medicaid. 
• Manages activities of personnel in the Central Billing Office.
• Organize office operations. Works closely with the staff and assists with day-to-day operations.
• Perform a wide variety of job responsibilities which require the application of independent judgment.
• Facilitates effective communication with all departments and administration. 

Central Billing Office Manager Requirements:

• Bachelor's degree in business related field or equivalent combination of education and experience.
• 5 years previous experience with Physician/healthcare insurance billing and collections is required. 
• Previous leadership experience required.

Bonus points if…

•  You love exceeding people’s expectations
•  You enjoy having fun where you work
•  Finding meaningful connections is what you live for

Know someone else who might be a great fit for this role? Share it with them!What’s in it for you

•  One of the best 401(k) programs in central Iowa, including employer match and profit sharing
•  Employee incentives to share in the Clinic’s success
•  Generous PTO accruals 
• Paid holidays
•  Health, dental and vision insurance
•  Quarterly volunteer opportunities through a variety of local nonprofits
•  Training and development programs
•  Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
•  Monthly departmental celebrations, jeans days and clinic-wide competitions
•  Employee rewards and recognition program
•  Health and wellness program with up to $350/year in incentives
•  Employee feedback surveys
•  All employee meetings, team huddles and transparent communication