FLEX Senior Manager, Meetings and Events

JOB SUMMARY   This is a temporary position.   The flex senior manager role will provide event service supporting the 2025 MSB GM Conference and other events as needed. This individual is responsible for planning and executing the following areas of responsibility primarily for the MSB GM Conference according to predetermined timelines and budgets primarily in the areas of but not limited to, Room Block Management, Transportation, Shipping, Resource scheduling. This individual will also be assigned roles in other events as needed.

CORE WORK ACTIVITIES

• Assists with the design and execution of the MSB GM Conference.
• Works with Passkey to manage room block of host hotel and all overflow hotels monitoring and reporting on attrition risks, room availability, etc.
• At the event's end, reconcile attrition and room credits with all hotels.
• Manages transportation needs in coordination with partners, hotels, and vendors. Works with Uber team on creating program.
• Coordinates all shipping needs between vendors, facilitators, brands and hotel/convention center.
• Secures, schedules and manages on-site resources including volunteers, students, contract labor working with HR to follow all local and legal requirements.
• Creates process for managing attendee networking “Packs” pre-event and onsite.
• Onsite execution as it relates to specific roles and events.
• Partner and interface with external vendors/presenters for events where applicable.
• Uses Microsoft Office and other relevant tools to present relevant event information.
• Research event trends and experiences ensuring Events continue to be innovative and memorable events.
• Be accountable for event results along with event and brand leaders.
• Clearly communicate expectations to hotel, team member and stakeholders
• Resolve any event issues and solve problems throughout the event experience and escalate when required.
• Track and report on event milestones, risks and budget issues providing status reports to stakeholders.
• Support for additional events where needed in the areas of sponsorship sales and execution, food and beverage, gifting, etc..
• Ability to travel 25% or more if needed.

Additional Responsibilities
• Informs, updates, and provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person in a timely manner
• Attends and participates in all relevant meetings
• Presents ideas, expectations and information in a concise, organized manner
• Uses problem solving methodology for decision making and follow up
• Maintains positive working relations with internal customers and department managers
• Manages time effectively and conducts activities in an organized manner
• Performs other reasonable duties as assigned by the Event Leader
• Special projects as assigned, including ad hoc requests for information and analysis related to hosted meetings and events.





CANDIDATE PROFILE

Education and Experience
• Associate’s Degree; 5 years’ experience in the business, sales and marketing, management operations, events or related professional area.
OR
• Bachelor’s Degree, preferably in a hospitality discipline or management information systems; 3 years’ experience in the business, sales and marketing, management operations, events or related professional area.
• Event Management/Planning experience required.
• Demonstrated leadership leading projects and initiatives
• Experience working in a team-oriented, collaborative environment
• Strategic, operational, technical and management skills
• Rapidly adapt and respond to changes in environment and priorities
• Excellent communication, leadership, problem solving, and analytical skills
• Ability to elicit cooperation from senior management and other departments


MANAGEMENT COMPETENCIES

Leadership
• Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution
• Building and Contributing to Teams - Parti