Associate Director, Strategic Operational Performance and Outsourcing (SOPO) – Vendor Management

Company Description

About this role:

This role is the pivotal coordinator for key strategic, highly cross-functional R&D vendor relationships and ensures that the vendor and outsourcing strategy are providing optimal value to Biogen. He/She/They engages closely with R&D functional teams to facilitate the engagement, ensuring that expectations of the vendor are clear, and industry best practices are employed by the vendor, and that functional teams are demonstrating appropriate oversight. Role also manages and leads the Biogen teams in effective governance, issue management and escalations, as needed. This role is also responsible for establishing relationship performance measurements for trend analysis and risk management, establishing escalation pathways and facilitating internal/external compliance of key vendor relationships. The AD role will report into the Head of Strategic Operational Performance and Outsourcing (SOPO) under the Quantitative Sciences & Development Operations (QSDO) Team.

What you will do:

• Coordinates the management and oversight of key strategic R&D outsourcing efforts ensuring processes, behaviors, and expectations are in place and implemented. Ensures services are meeting performance expectations and the maintenance of relationship health. Facilitates issue management, in coordination with related functional representatives internally and externally. Responsible for developing and facilitating the implementation of governance models. Responsible for ensuring open communication within the relationship both internally and externally. Monitors/manages that Biogen service needs are adequately resourced, and that the relationship is abiding by established MSA/SOW terms.

• Ensures functional areas within strategic vendor relationships have developed and are executing to respective oversight plans.

• Develops and facilitates performance measurements of vendor services within strategic vendor relationships and proactive management of that performance, identification of service execution risks, generation and execution of risk mitigation plans across vendor relationship, promotes continuous improvement efforts.

• Liaise with internal R&D Functional Teams to execute best Vendor Management practices, relationship infrastructures, and efficient, high quality & compliant business processes.

• Liaise with other groups outside R&D such as Global Sourcing, R&D IT, Privacy Officer, Corporate Compliance and HR Vendor Mgmt. to ensure vendor relationship is meeting all required policies and frameworks

Who you are:

The ideal candidate has an interest in engaging with multiple internal and external stakeholders to support building effective relationships with our outsourced providers. The candidate will foster a collaborative partnership and manage issues/escalations with ease and flexibility.

Job Description

About this role:

This role is the pivotal coordinator for key strategic, highly cross-functional R&D vendor relationships and ensures that the vendor and outsourcing strategy are providing optimal value to Biogen. He/She/They engages closely with R&D functional teams to facilitate the engagement, ensuring that expectations of the vendor are clear, and industry best practices are employed by the vendor, and that functional teams are demonstrating appropriate oversight. Role also manages and leads the Biogen teams in effective governance, issue management and escalations, as needed. This role is also responsible for establishing relationship performance measurements for trend analysis and risk management, establishing escalation pathways and facilitating internal/external compliance of key vendor relationships. The AD role will report into the Head of Strategic Operational Performance and Outsourcing (SOPO) under the Quantitative Sciences & Development Operations (QSDO) Team.

What you will do:

• Coordinates the management and oversight of key strategic R&D outsourcing efforts ensuring processes, behaviors, and expectations are in place and implemented. Ensures services are meeting performance expectations and the maintenance of relationship health. Facilitates issue management, in coordination with related functional representatives internally and externally. Responsible for developing and facilitating the implementation of governance models. Responsible for ensuring open communication within the relationship both internally and externally. Monitors/manages that Biogen service needs are adequately resourced, and that the relationship is abiding by established MSA/SOW terms.

• Ensures functional areas within strategic vendor relationships have developed and are executing to respective oversight plans.

• Develops and facilitates performance measurements of vendor services within strategic vendor relationships and