Medical Laboratory Supervisor

Company Description

International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defence and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

Job Description

• In concurrence with Senior Management, formulate short and long-range goals for the clinical laboratory unit, set priorities, assign responsibilities, and establish timetables; project future needs and formulate strategies consistent with projections.
• Manage the operational policies and procedures of the clinical laboratory department; coordinate with medical staff on issues which impact laboratory services.
• Prepare weekly and monthly activity reports reflecting volume of work, procedures utilized and output results; and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions.
• Develop and monitor laboratory programs to include laboratory quality control procedures, installation and maintenance of laboratory equipment and compliance with federal regulations
• Perform other related duties incidental to the work described herein or as directed by Senior Management.
• Maintain sufficient inventory of material supplies and equipment for performance of duties; coordinate preparation and procurement of chemicals, reagents, stains and solutions as appropriate.
• Demonstrate proficiency with hospital and departmental practices that reflect Joint Commission, COLA, CLIA, CMS, OSHA, HIPAA, Quality Improvement, and EPA Water Testing Standards and performs work at a level to meet these standards; demonstrate technical proficiency through successful participation in laboratory Proficiency Testing programs.
• Maintain and protects the confidentiality of patient information
• Is accountable for maintaining and improving own laboratory knowledge and skill competence.
• Provides patient care that promotes the safety and well-being of all patients in the hospital and clinic departments on a 24-hour basis.
• Supports the hospital’s philosophy, objectives and goals and Organization mission and vision
• Respects and supports patient rights.
• Promotes and practices positive customer and peer relations and cost containment for the Laboratory Department and patient.
• Fosters constructive relationships as a team member within the Laboratory and with the members of other departments.
• Maintains professional conduct.
• Assists in reviewing and revising policies and procedures.  Strong background in computer skills desired.
• Supports and enforces infection control policies and procedures.
• Follows the EPA regulations and completing required annual Proficiency Testing for water specimens.

Personnel:

• Develop and monitor recruitment, selection, and personnel orientation for newly hired employees.
• Develop and monitor performance appraisals for laboratory employees.  Also responsible for in service training, promotions, disciplinary actions.
• Responsible for monitoring time and attendance and ensuring laboratory employee completion of required electronic timecards

Pre-analytic:

• Communicate in a professional and courteous manner with patients, family, and other medical personnel, as necessary.
• Participate in specimen collection either directly by venipuncture or skin puncture; maintains responsibility for patient identification, specimen labelling and collection verification, or instructing patients or other healthcare providers in collection and preservation techniques of specimens for analys