NetSuite ACS – Consulting Technical Director (IC5) –Wholesale Distribution / Retail

Why NetSuite ACS?  

If you are a director-level Supply Chain consultant who is looking to thrive in a fast-growing environment where client satisfaction is #1, this NetSuite ACS role might be for you.  
Our premium services portfolio of customers is made up of ACS Optimize clients that are very diverse in size, scope, and complexity.  This allows you to sculpt your own portfolio based on your interests, skills, and experience.  We are all about customer relationships where you will explore deep into each client’s business and processes. Their NetSuite instances will challenge you with a complex array of modules, customizations, and integrations.

On your ACS employee journey you will also sculpt your role among peer and junior consultants, global teams, sales, and all levels of ACS management.  You will report to a Practice Manager or a Practice Director.

Ask yourself if you are interested in a consulting position that:
•    Provides you opportunities to grow and be recognized as a subject matter expert
•    Allows you to learn and do different things every day
•    Encourages you to be creative, challenges you, and rewards you
•    Fosters long-term relationships with clients
•    Motivates you to take the initiative and contribute to the practice
 

As an acknowledged authority within Oracle, this senior level consulting position is responsible for creating and implementing innovative solutions with industry-wide impact. Leads the solution design and implementation aspects of engagement(s) ensuring high quality, integrated solutions within constraints of time and budget.

Career Level - IC5

Responsibilities include: 

•    Advise and enable our customers on optimum approaches to complex challenges
•    Apply knowledge and experience based on leading practices and industry trends
•    Identify customer’s value gaps leveraging our proprietary SuiteReview methodology
•    Drive the approach to remediate gaps
•    Architect solutions for complex business requirements, including technical components
•    Perform quality reviews of deliverables developed by other team members
•    Increase product knowledge and pursue relevant certifications
•    Follow essential internal business processes aligned toward delighting our Customers 
•    Drive subscription renewals for continued annual recurring revenue
•    Effectively translate strategic direction from upper management into actionable plans and execution
•    Lead collaboration with global Industry/Vertical teams, Shared Services, Customer Success, Client Management, Product, Engineering, Account Management

Preferred Qualifications include:
•    10+ years of relevant domain experience in Supply Chain verticals: Wholesale Distribution; Manufacturing; Retail; Health and Beauty; Food and Beverage; Restaurant and Hospitality; and/or Campus Stores 
•    Proficiency in Cost Accounting, Inventory Management, Ecommerce, Warehouse & Fulfillment, POS
•    Capable of supporting customers omnichannel strategy (EDI, in store, online, etc) 
•    NetSuite Order Management, Purchasing/Receiving, WMS, MRP, Supply Allocations, Supply Planning, Inter-Company experience strongly recommended.  
•    Experience with defining requirements for complex customizations and/or integrations 
•    Strong communication skills with sustained C-suite interactions 
•    Passion for driving Customer satisfaction

General Responsibilities
Analyzes business needs to help ensure solutions meet customer objectives by combining industry best practices, product knowledge, and business acumen. As a position of technical/professional influence, this individual frequently operates at the leading edge of technology. Recommends and justifies enhancements to Oracle products to meet very complex customer needs. Exercises creativity and independent judgment in developing methods, techniques, and evaluation criteria to deliver functional and technical expertise on a wide range of business and technology solutions. Leads experienced consulting teams on challenging projects; works on significant and unique issues. As a thought leader and trusted advisor, effectively influences difficult decisions at the leadership-level of customer organizations. Enables business development efforts by providing subject matter expertise. Resolves very complex customer escalations. Drives customer process direction and decisions by providing domain leadership within relevant industries on end-to-end enterprise solutions. Creates new solution sets based on assessment of industry needs, market demands and knowledge of competitive product offerings.

10+ years of experience relevant to this position including 5 years of consulting experience. Management or team leadership ex