IT Generalist

Inside the Role

The IT Generalist plays a vital role in supporting enterprise IT, ensuring accurate asset management, and maintaining compliance with organizational standards. This position serves as an onsite escalation point for IT end-user services and assists with change management activities to ensure smooth, secure, and well-documented implementation of technology changes.

This role spans multiple areas of Detroit Diesel Corporation’s IT environment, including systems software, hardware, end-user technology, governance, and software support. Responsibilities include evaluating existing and proposed IT services, confirming requirements, quantities, and pricing, and providing actionable input to support informed organizational decision-making.

The IT Generalist also supports the implementation of IT compliance policies, standards, and processes. This includes monitoring adherence, assessing risks, reporting, and escalating compliance-related issues as needed. The position coordinates IT components of both internal and external audits and partners closely with internal stakeholders and third-party service providers to improve service delivery, manage change initiatives, and ensure technology solutions effectively meet business requirements.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting salary range of $78,000 – $100,000 USD

Pay offered dependent on knowledge, skills, and experience.

Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.

What You Drive at DTNA

• Support asset management activities by maintaining accurate system records and data integrity for all IT assets.
• Verify physical assets align with system data and associated billing.
• Confirm end-user software requirements and update inventory data to ensure accuracy.
• Assist with audit-related tasks, ongoing compliance activities, and remediation efforts.
• Serve as an onsite escalation point for IT end-user services, providing timely resolution of issues.
• Participate in change management processes to ensure all changes are properly approved, documented, tested, and implemented.

Knowledge You Should Bring

• Bachelor’s degree preferred (with a focus on IT), or 4 years of relevant experience in Lieu of degree
• Detroit Diesel IT business services knowledge
• IT technology and processes knowledge
• Understanding of asset and configuration management
• Familiarity with asset inventory monitoring, licensing allocation, and lifecycle management
• Experience interpreting and implementing technology policies and requirements

Exceptional Candidates Might Have

• Bachelor’s degree in technology
• The ability to work independently, investigate, and resolve IT challenges associated with data integrity, cost management, and compliance to IT standards.
• Experience participating in large-scale technology change initiatives and collaborating with multiple service providers.

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Detroit, MI US. Relocation assistance is not available for this position.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one