Account Coordinator, Ad Ops

Description

Company Overview

AdCellerant is an award-winning tech-enabled services company that has brought Madison Avenue-level digital marketing solutions to Main Street businesses since 2013. We help local marketers, media companies, agencies, and channel sales organizations leverage our proprietary advertising software platform, Ui.Marketing.

Summary of Role

We are looking for a motivated and detail-oriented Account Coordinator, Ad Ops to join our Managed Ad Operations team. In this entry-level role, you will support the execution and upkeep of digital marketing campaigns by handling day-to-day tasks that ensure smooth campaign delivery. You’ll work closely with the Managed Ad Operations team and other cross-functional teams to maintain accuracy, update creative assets, and assist with communication. Open to those just starting out or bringing transferable skills—this role offers real-time learning and collaboration in a dynamic digital marketing environment.

Responsibilities

Campaign Operations Support

• Provide consistent queue coverage for routine campaign tasks such as basic updates and status checks.
• Execute creative swaps and refresh campaign assets
• Monitor campaign performance

Optimization Assistance

• Support setup of campaign renewals, cancellations, pauses and completions configuring edits based on templates or established best practices.
• Support setup of new campaigns

Partner Communication & Coordination

• Respond to frequently asked partner questions using standardized responses and route them to ChatBot or self-service tools when applicable.
• Manage slightly more detailed communication with partners in cases requiring follow-up or clarity, escalating as needed.
• Log communication and updates to ensure all changes are tracked and visible to the broader team.

Team Collaboration

• Help prepare summaries, update trackers, and document campaign optimization decisions.
• Coordinate cross-functional feedback and assist in translating strategy into execution.

Requirements

• 0–1 year of experience in a marketing, communications, or operations support role (internships welcome).
• Basic understanding of digital advertising concepts is a plus,but not required.
• Strong attention to detail and a desire to learn campaign operations.
• Effective communicator—both written and verbal.
• Comfortable using spreadsheets, docs, and task management tools.
• Ability to prioritize tasks and work efficiently with minimal supervision.

Location Information

Team members must live and work in the United States* (*territories excluded), and have access to reliable, high-speed internet.

This role is preferred to be located near our Denver, CO office, with hybrid work from home flexibility.

Team members must live and work in the United States* (*territories excluded), and have access to reliable, high-speed internet.

Compensation

Base salary $60,000 - $65,000

Benefits

AdCellerant offers full-time employees:

• Paid vacation, holidays, and sick days
• Health/dental/vision benefits
• 401k retirement plan and company match contribution
• Generous paid parental leave
• Wellness Program
• Work from home flexibility
• Denver, CO headquarters available for hybrid work with in office perks

Life at AdCellerant

Our top priority is our team above everything else. We set out to build a great workplace, followed by a great company. We know that if our team is motivated, all the company’s business objectives can be achieved. Our goal of team first since our founding has led to being recognized in a few ways we are proud of:

• Denver Business Journal “Best Workplace”
• Built In Colorado’s Best Workplaces 2018, 2019, 2020, 2022, 2023
• Inc. 5000 Award for Fastest Growing Companies in the U.S, 5 years running: 2018 - 2022

Those who join our team join the ranks of an engaged, lively, industry-leading team! We are united in our mission to make Madison Avenue-level digital advertising solutions available to Main Street marketers, and you’ll find our main Pillars woven throughout everything we do.

AdCellerant’s Pillars:

• Driving results for partners & local businesses
• Technology innovations to stay ahead of the curve
• Our team members’ success & well being
• Exceptional customer service for every single partner
• Conducting our business in an ethical & sustainable way
• Making our local community a better place

Other Requirements

Currently legally authorized to work in the Unit