Manufacturing Quality Manager Job

​Primary location: Carson, California 
Relocation offered: No 
Employment status: Full-Time 
Travel: <10% 
Non-compete: No 

The estimated base salary range for this role is $90,000.00 to $120,000.00 per year.  
Individual pay is based upon location, skills and expertise, experience and other relevant factors

​What does it mean to work at Arktura LLC, a subsidiary of Armstrong World Industries?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.  Arktura LLC is a widely published company headquartered in a fast-paced design office and manufacturing facility in Los Angeles, CA. We design, develop, and manufacture a variety of façade systems, interior wall and ceiling systems, custom art installations on a full range of state-of-the-art equipment, in our 100,000 sf facility.

 

Working at Arktura is the best! Benefits include 401k with employee match, robust health care options, paid time off and professional development. We have a casual dress code, free snacks, and quarterly events! As a company, we love to engage in community service activities with our local organizations. We provide access to 100’s of discounts, specialty savings and voluntary benefits through LifeMart such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare We support Employee Resource Groups created to connect employees with common interests to promote inclusion and provide perspective.

 

We are currently seeking a highly organized, proactive and energetic Quality Manager to join our team of architects, designers, engineers, machinists and software developers at our headquarters in Los Angeles. This is role is not remote, applicants must be Los Angeles based.

 

Responsible for day-to-day tactical leadership of the Quality department to execute the defined Strategic Quality Plan in conjunction with Quality functional leadership. Provides quality assurance support to customers, suppliers, partners and internal manufacturing departments. Leads continuous improvement activities in targeted areas. Ensures compliance to quality standards as it relates to the inspection environment. Oversees the inspection of incoming and assembled parts as well as the day-to-day supervision of employees within QC. Acts as primary contact point for department problem resolution. Coordinates with all functional and service groups to meet customer requirements. Drives performance to achieve or exceed financial plans and strategic goals. Leverages resources and motivates personnel to create high performance culture.

 

What’s in it for you!

• Be a trusted partner to the business
• Networking and Relationship Building
• Ability to be innovative and strategic
• Manage Safety projects and initiatives
• Dedicated training and development to help you grow in your role and beyond
• Collaboration and an open friendly team environment.

What you’ll do

• Work with General Manager, Supervisors and Team Lead to evaluate product acceptability against production quality standards.
• Leading continuous improvement programs within operations according to Lean and Six Sigma methodology
• Maintaining prompt and thorough RCA (Root Cause Analysis) of internal Quality deviations with a strong emphasis on corrective and preventative actions
• Prioritizing the review of field / customer-based issues / incidents, especially those where the charging service is interrupted, performing in-depth forensic analysis to determine the root cause.
• Preparing internal & external Quality report / documentation; including times lines, analysis, recommendations etc.
• Quantifying the "Cost of Poor Quality", using this as evidence to support the Quality plan.
• Identifying, authoring, and deploying QBP’s (Quality Best Practices) across all aspects of the organization
• Provide training on all aspects of Quality Engineering, with a focus on RCA.
• Preparing & Leading integrated ISO audits and similar standards including systems.
• Creates project plans and guides team members to complete project in a timely manner
• Oversees processes to ensure leadership’s awareness of compliance issues, activities, and federal, state and local regulatory activities that affect technical and quality compliance
• Performs all assigned duties in compliance with internal SOP’s and external regulations
• Develops monitoring processes (e.g.: trending and tracking of errors, inspection findings, and internal audit results) to review and analyze data to determine if modifications or additions to the current QA program are ne