Sales Operations Manager

Our Mission: 

6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to revenue. 

Our People: 

People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Accountability, Growth Mindset, Integrity, Fun and One Team. Every 6sensor plays a part in defining the future of our industry-leading technology.  6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers. 

We want 6sense to be the best chapter of your career. 

The Role: Reporting to the Director of Revenue Operations, this role will primarily support the Sales team on day-to-day operations and quarter/annual programs and projects. This role will lead key initiatives and must have experience owning global forecasting, sales process efficiency, and best practices for opportunity management and deal inspection. Additional projects include but are not limited to territory management, Quote to Cash, and customer experience lifecycle. This role will also cross-functionally align across the Go-To-Market teams, Revenue/Business Operations/Enablement, and Product. Other responsibilities may include compiling, analyzing, and reporting on sales data, evaluating and predicting sales trends, improving existing frameworks, and reducing manual tasks for the sales organization.  

The Fit: Are you a Sales Operations lover with success driving process standardization and optimization? Do you thrive on being the fabric that connects (and sometimes wrangles) multiple stakeholders (in various time zones), developing and improving existing frameworks, and reducing manual tasks? And finally, are you one who is self-motivated, thrives in ambiguity, can pivot priorities, and can blend strategic vision and tactical execution into operational processes and procedures? If you answered yes, this role is perfect for you! 

Responsibilities  

• Sales Operations Management: Serve as a key business partner in all aspects of operations, including, but not limited to, territory management, forecast management, pipeline management, sales performance, and special projects. 
• Territory Management: work closely with sales leadership to build, maximize, and align Accounts. Executive territories with BDR and CS operations to facilitate seamless customer experience. 
• Forecast: Collaborating with Sales & CS Management, Account Executives, and Finance to maintain, evolve, and strengthen the forecasting process. 

• Quote to Cash: facilitate between legal, finance, revenue operations/enablement, and sales on process, training, and ongoing enablement. 
• Reporting: Create and maintain reports and dashboards to track KPIs, QBRs, and sales performance. 
• Process: Own the execution of key cross-functional initiatives – design solutions, manage timelines, partner on key decisions, issues and implementation, and documentation. 
• Revenue Enablement: Partner to develop, optimize, and deliver change management for GTM organization on Sales Processes/Methodology/Playbooks. 
• Documentation: Create and update process internal team and sales-facing documentation. 
• Account Executive Productivity: Analyze and identify gaps in rep productivity data and provide actionable enhancement and refinement to workflow processes. 
• 6Sense-for-6Sense: Participate and collaborate with the RevOps team on the internal program of utilizing 6Sense. 

Requirements  

• Strong verbal and written communication skills; ability to present and build presentations. 

• Self-motivated, able to work autonomously and communicate with remote teams. 
• Attention to detail with ability to manage multiple projects, priorities, and tasks simultaneously.   
• Results orientated with a proven record of flawless execution, high attention to detail and strong sense of urgency. 
• Required Salesforce experience and advanced Excel/Google Sheet formulas. 
• Familiarity with systems and tools for CPQ, Forecasting, Sales Engagement, and Data management tools.  
• Experience working cross-functionally with multiple key stakeholders. 
• Ability to thrive in a fast-paced, unpredictable environment. 

Experience  

• 4+ years' experience in revenue/sales strategy, operations, and project management in the SaaS industry 

• Strong data management and analyt