Service Delivery Center - Application System Administrator - Senior

Locations: Dallas, San Antonio, Alpharetta

 

At EY, we’re all in to shape your future with confidence. 

 

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.

 

Job Title: Service Delivery Center – System Application Administrator – Senior 

 

We are seeking a highly motivated System Application Administrator to join EY’s Service Delivery Center. You will play an active role in administering the existing analytics platforms. You will join a team of platform adminstrators who are specialized in one tool, but cross-trained on other tools. While you will focus on specific application administration, knowledge of these other platforms is beneficial – QlikSense, Tableau, PowerBI, BOBJ, Matillion, Immuta, JIRA, Confluence, Coverity, Artifactory, Snowflake, Informatica (EDC, IDQ, Axon), Alteryx, HVR or Databricks.

 

This role requires a willingness to dive into complex problems to help the team find elegant solutions. How you communicate and approach problems is important to us. We are looking for team players, who are willing to bring people across the disciplines together.

 

 

Your Key Responsibilities

 

• Install and configure specific applications.
• Monitor the applicationplatform, including integration and alerting solutions, and recommend platform improvements.
• Troubleshoot and resolve application platform issues.
• Configure data source connections and manage asset libraries.
• Identify and raise system capacity related issues (storage, licenses, performance threshold).
• Define best practices for application deployment.
• Integrate application with other ES Data platforms and Business Unit installations of application.
• Participate in overall data platform architecture and strategy.
• Research and recommend alternative actions for problem resolution based on best practices and application functionality with minimal direction.

 

 

To qualify for the role you must have

 

• Bachelor’s degree in Computer Science or other related field

• A minimum of 3 years’ experience customer success or in a customer-facing engineering capacity is required.
• Large scale implementation experience with complex solutions environment.
• Experience in customer-facing positions, preferably industry experience in technology based solutions.
• Experience being able to navigate, escalate and lead efforts on complex customer/partner requests or projects.
• Experience with Linux command line.
• An aptitude for both analyzing technical concepts and translating them into business terms, as well as for mapping business requirements into technical features.
• Knowledge of the software development process and of software design methodologies helpful
• 3+ years experience in a cloud ops / kubernetes application deployment and management role, working with an enterprise software or data product.
• Experience with Attribute-based Access Control (ABAC), Virtual Director Services (VDS), PING Federate or Azure Active Directory (AAD) helpful.
• Cloud platform architecture, administration and programming experience desired.
• Experience with Helm, Argo CD, Docker, and cloud networking.
• Excellent communication skills: interpersonal, written, and verbal.
• Experience with Identity Access Management (IAM).

 

 

Ideally, you’ll also have

• Experience with DoD

 

 

What we look for

 

We’re interested in intellectually curious people with a passion for finding new and innovative ways to make things better. You’ll also need to be a self-starter and quick learner with a strong background in computer science from both theoretical and practical points of view. If you’re ready to be the future of the group and make your mark in a growing business, this role is for you.

 

 

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you