Identity Engineer - CyberArk PAM (Senior, Lead)

About Us

Ameren is a leader in the energy industry, and our transformation toward more clean, renewable energy is also  transforming other industries and infrastructure in our communities.  As a regional company serving local customers, we not only serve our communities, we're a part of them. This isn't just a job. At Ameren, we invest in you, so you can power the quality of life you want.

Diversity, Equity & Inclusion is one of the core values that guides us in everything we do. We are committed to building a skilled and diverse workforce that brings diverse perspectives to every area of our business.

Our benefits include:

• Medical coverage on date of hire

• 100% employer paid cash balance pension plan

• 401(k) with company match fully vested on date of hire

• Minimum of 15 days paid vacation and 12 paid holidays

• Paid parental leave and family caregiver leave

Visit our Benefits & Perks Page for more information on benefits provided to regular full-time employees. ​

About Ameren Services (B&CS)

Ameren Services provides administrative support and services to Ameren Corporation and its operating companies, subsidiaries and affiliates. Ameren Services includes a wide range of skill sets and roles, from finance and legal experts to digital and cyber specialists, plus those charged with ensuring environmental compliance and operational safety. Together, we help execute a strategy that enables Ameren to deliver superior long-term value to customers, shareholders and the environment.

About The Position

• Develop, configure, expand, and maintain  the Privileged Access Management related applications, specifically CyberArk PAM, WPM, Conjur and Vendor PAM solutions
• Share knowledge on key principles of (IAM) with knowledge in the areas of authentication and authorization systems, identity lifecycle management, and identity governance
• Incorporate compliance requirements into systems, processes and documentation

Key responsibilities include:

Solution Configuration

• Configure CyberArk systems based on business requests and/or requirements (i.e., Add new integrations following standard patterns)
• Expanded support of the analysis, design, coding, testing, configuration and modification of Privileged access projects and/or products or enhancements using various programming languages, technologies and development methodologies
• Major role on upgrades, product fixes/patches, new integrations

Software Development/scripting

• Develop and/or script to build connections to or gather information from systems,
• Maintain appropriate security access and protection, in compliance with existing security policies and best practices            
• Awareness of and adherence to all compliance/regulatory frameworks (i.e., SOX, NERC, etc.)
• This role will also liaison with other digital teams and be a technical contact for vendor relationships

Solution Support/Incident Management

• Manage, maintain, and monitor CyberArk application environments and tools, ensuring the systems stay current and are running efficiently, including applying appropriate tuning and updates as necessary
• Third Tier support - Assist the P1 and P2 team members with incidents that require more advanced troubleshooting
• Advanced troubleshooting/diagnosis of issues
• Participate in Problem Management investigations
• Act as the Technical Lead for critical incident calls
• Begin to work with vendor Engineers and support

Security & Compliance

• Aware of security and compliance requirements at Ameren
• Design, code and configure applications to meet NERC CIP requirements, Ameren Identity Policies and other security and compliance requirements

Knowledge Management

• Begin to take ownership of documentation - user documentation, service desk, any development/coding/scripts, support documentation
• Complete technical documentation for testing, QA, training, troubleshooting, operating, and/or procedures for installation and maintenance
• Begin to enforce the documentation requirements    

Vendor Engagement

• Primary interaction resource point w/product and services vendors
• Bring IAM process / technology SME expertise across a broad range of areas to enable vendor success
• Lead IAM Ameren/Vendor design and project meetings – clear understanding of roadmap requiremen