Sports Wagering Compliance Officer I

The Sports Wagering Division (SWD) of the Mass Gaming Commission provides regulatory oversight of sports wagering activities within the Commonwealth and ensures compliance with all legal and regulatory requirements of Massachusetts General Laws Chapter 23N and the related 205 CMRs governing sports wagering.

The Compliance Officer I is assigned to and supervised by the Sports Wagering Compliance and Operations Managers and/or Compliance Officers of a higher level. The Compliance Officer I is important in ensuring compliance with regulations, operator reporting and audit functions. Compliance Officers compile and analyze data and monitor multiple sports wagering platforms to ensure compliance with all legal regulations concerning gaming.

Duties and responsibilities may include, but are not limited to, the following:

·       Monitor multiple online sports wagering platforms related to marketing, house rules, finance and internal controls through back-office access to ensure compliance with regulations related to wagering transactions, types of wagers, and other wagering data. 

·       Utilize test accounts to determine compliance with technological requirements and regulatory waiver deadlines.

·       Monitor operators’ reporting to ensure unusual or suspicious activity is reported and that integrity monitoring providers comply with laws and regulations.

·       Review and evaluate information received from integrity monitoring providers, geolocation reports, and other industry resources to provide insights and recommendations.

·       Assist with compiling data and metrics for monthly and quarterly reports and updates of the division to the Commission (i.e., audit data, patron complaints, petitions for event catalog additions, incidents, and investigations).

·       Log incidents or irregularities in electronic systems, and prepare reports, correspondence, or recommendations related to incidents and irregularities for review by the Director of Sports Wagering.

·       Document Standard Operating Procedures, instructional guides, process overviews, and other departmental resources.

·       Present matters to the Commission at public meetings

·       All duties described are examples of work that may be performed, but not all compliance officers will be assigned to all the tasks above. Other duties may be assigned by the Director, Business Manager, or Operations Manager.  

  Skills and Qualifications:

·       Must be analytical and detail oriented. 

·       Able to work with confidential information and exercise sound judgment.

·       Strong technical proficiency. Experience setting up access and monitoring external data, navigating apps, reporting, audit functions, and data analysis are transferable skills.