Manager, PF Project Delivery

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job Title

Manager, PF Project Delivery

Location(s)

US Remote - MD

Position Summary:            

The Manager, Operations is responsible for the technical performance of projects and the business development expansion of services at partner accounts.  In this billable client facing role, they will identify, train, develop, coach, and mentor technical teams developing high performing project engineers and consultants.   The Manager, Operations is responsible for client relationship management and acts as client liaison during delivery of Project Farma service engagements. They are strategically focused and responsible for client satisfaction through project delivery while maintaining and growing client relationships.

The Operation Manager will be able to identify additional opportunities to provide new and added services for the mutual benefit of the client and the organization. They will also keep abreast of market and technology trends through industry groups. Success in this role requires proven technical expertise combined with the continued development of business opportunities, advanced people and team-building skills, and a consulting mindset to deliver technical and business solutions that align with our Patient Focused and People First mindset.

All roles within Project Farma will lead with a Servant leadership mentality, exemplifying the Project Farma culture of philanthropy, teamwork, training and development and commitment to the patient as the foundation of our teams’ and partners’ long-term success.

Essential functions of the position:

Site Strategy:

• Develop and own the site strategy to position the firm as a leader in CQV services.
• Create a strategic roadmap to drive site growth and align with firm objectives.
• Proactively identify client needs to foster site expansion.
• Build and maintain strong relationships with key stakeholders (e.g., client executives, decision-makers) to secure long-term partnerships.

Business Growth & Development

• Drive site-level business expansion and development with a strategic focus to expand services and opportunities.
• Work with Project Leads to maintain dashboards and pursue expansion opportunities.
• Own project extensions, proposal generation, and provides critical input into site RFPs.
• Actively participate in industry events to build a local network and collaborate with the Market Director to expand client portfolios and secure high-value contracts.
• Monitor and achieve operational KPIs and targets.
• Identify and plan opportunities to connect Project Farma’s Patient Focus mindset to our Partners.
• Review and populate site dashboards providing direction resulting in project health and expansion opportunities.
• Lead, oversee, and execute client project initiatives allowing for the identification of new and added services for the mutual benefit of the client and organization.
• Support, review, and analyze Business Development, Project Delivery and Team Member activities. 
• Support in the development, implementation, and execution of strategic plans to meet the Project Farma business development and growth targets. 
• Collaborate across Project Farma practice teams to develop solutions for joint business opportunities that meet business and client objectives.
• Monitor and manage budgets and planning needs to meet t