Sr. Product Manager

About Us

At ReSound, people with hearing loss are at the heart of what we do. In an ever-smarter world, we think big and challenge the norm so that we can transform lives through the power of sound. A life that empowers you to hear more, do more and be more than you ever thought possible.

Position:  Senior Product Manager, ReSound US

Reports to Title:  Director, Product Management

Department/Division:  Product Management

Primary Work Location:  Bloomington, MN

Job Code/Classification:  Exempt

Revision Date: October 2024

Position Overview

The primary role of the Senior Product Manager, ReSound US is to execute the steps which ensure the successful launch, maintenance, training, and education of hearing aid products, software, and mobile applications within ReSound brands and business channels as assigned in the US market.  This involves working in teams that liaise with NA sales management in all channels, corporate and brand product management, NA order management, and global operations, effectively planning launch logistics, executing and communicating results of launch activities. The Senior Product Manager will also work with teams and North American product leadership to identify and recommend new products needed in the NA market for assigned brands and business channels.

Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Serve as the North American product subject matter expert and as the product resource on all field, training and customer product related questions related to products within the assigned portfolio.
• Drive and develop needed launch materials and training documents for both internal and external employees and customers while collaborating with subject matter experts.
• Communicate all new product information to the New Product Introduction (NPI) team so each functional area understands the goals of the product launch, timing, and has the information necessary to align operational activity to ensure a successful launch.
• Work with cross-functional teams, including global product management and global operations, to identify and implement improvements in product offerings.
• Analyze performance of released products against NPI forecast, identifying trends, areas of opportunity or action needed to address issues. 
• Identify and quantify new product opportunities for hearing products within the assigned business channel, collaborating with the North American product management team to identify synergies between brands and channels.
• Understand and proactively communicate the corporate product positioning strategy, the product story, the company’s long term strategic roadmap for the assigned channel’s products & services, current and future customer and market requirements. 

• Proactively gather competitive intelligence on products and software; understand, analyze, and communicate competitive products and strategies in assigned portfolio.
• Serve as product management expert supporting marketing communication plans.
• Manage weekly internal communications to assigned sales channels, including planning content, assigning tasks within product management team and distributing on a recurring basis as aligned with channel sales leadership.
• Work with cross functional teams, assigning tasks, holding team members accountable to complete work satisfactorily and on time.
• Collaborate with North American product management leadership to support gathering product requirements to ensure appropriate technologies are brought to market in NA.
• Responsible for reviewing available historical and market information and competitive data and collaborate with finance and sales on a product pricing strategy.

• Take on other product management duties as assigned, outside of assigned portfolio.

Competencies (Knowledge and Skills needed for this position.)

• Advanced product & portfolio management skills
• Analytical abilities, able to review and analyze research documents and performance data and interpret key findings and make recommendations about product performance and performance to goals.
• Ability to articulate the big picture while ensuring the tactical details around product launch and performance are completed
• Excellent verbal presentation and written communication and ability to effectively communicate with senior management
• Advanced project planning, project management and organizational skills
• Detailed oriented and results driven
• Ability to work in a highly matrixed environment
• Ability to multi-task and prioritize work with a variety of