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Triage Registered Nurse, Family Medicine - Durham/Hybrid

Mass General Brigham
United Statesfull_timeVerifiedPosted 27 May 2025

About the role

Site: Wentworth-Douglass Physician Corporation


 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.


 

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

Lee Family Practice, Durham Health Center and Barrington Health Center are well-established healthcare facilities in New Hampshire, dedicated to providing high-quality, patient-centered medical care to individuals and families in the community. Offering a comprehensive range of primary care services, including preventive care, chronic disease management, and acute care, both practices emphasize a compassionate and personalized approach to healthcare. With a team of experienced providers, nurses, and support staff, they are committed to fostering a welcoming environment where patients receive exceptional medical attention tailored to their needs.


 

Job Summary

We are seeking a triage RN for family practice who is available to work either four, 10 hour days from 7am to 5:30pm with Wednesday's off or five, 8 hour days between 8am-5pm. This position is flexible and can offer a hybrid schedule with work in office at least 2 days a week.

This position plays a crucial role in patient care by responding to telephone calls and in-basket messages, assessing patient needs, and coordinating with providers to deliver timely result notes. This position requires strong collaboration and teamwork, as the nurse will work closely with providers and staff to ensure efficient and compassionate patient care. Ideal candidates should have experience in family practice triage and excel in communication, problem-solving, and teamwork.

Responsible for patient care and support within our hospital's outpatient setting through providing compassionate care, assisting in procedures, and collaborating effectively in a dynamic ambulatory care environment.

Essential Functions
-Deliver direct patient care and support in our ambulatory care unit, ensuring high nursing standards.
-Conduct patient assessments, devise care plans, and assist in outpatient procedures with a focus on patient comfort and safety.
-Educate patients and families on treatment plans, medications, and post-procedure care.
-Collaborate closely with healthcare professionals to coordinate comprehensive patient care.


 

Qualifications

Education Associate's Degree Nursing required and Bachelor's Degree Nursing preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Registered Nurse [RN - State License] - Generic - HR Only required Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Experience Clinical nursing experience 0-1 year required and Ambulatory care or outpatient experience 1-2 years preferred Knowledge, Skills and Abilities - Proficient knowledge of nursing principles, practices, and procedures. - Strong communication and interpersonal skills. - Ability to work effectively in a fast-paced and dynamic healthcare environment. - Demonstrated commitment to continuing education and professional development. - Familiarity with electronic medical records (EMRs) and healthcare technologies.


 

Additional Job Details (if applicable)

Strongly Preferred:

-EPIC experience

-Phone Triage experience

-Primary Care experience


 

Remote Type

Hybrid


 

Work Location

36 Madbury Road


 

Scheduled Weekly Hours

40


 

Employee Type

Regular


 

Work Shift

Day (United States of America)


 

EEO St

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Company

Mass General Brigham

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