Program Manager

GENERAL FUNCTION:

To provide supervision and coordination of residential, day and personal assistance supports for persons served. This position will act as liaison between Direct Support Professionals, and administration for the day to day operation of the assigned areas. This includes ensuring that person(s) served needs are met, staffing ratios are correct, staff are properly trained, and documentation is complete and accurate and that all areas of responsibility meet state and licensure requirements.

ESSENTIAL FUNCTIONS:

In order to perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities assistance with performing the essential functions of this position.

Record Supervision

1. Meet with representatives from each home weekly to review shift documentation for completion, accuracy and appropriateness. Develop and adhere to schedule to ensure that the process is efficient.
2. Provide initial and ongoing training to Direct Support Staff on documentation requirements.
3. Provide initial and ongoing training to Direct Support Staff on strategies for planning appropriate community based activities for service recipients.
4. Maintain and effective system for tracking receipt of shift notes.
5. Provide accurate CB Day billing information to the Finance Department monthly.

Home Supervision

1. Assist with supervision, evaluations, completion of disciplinary actions, hiring of Direct Support Professionals in the locations assigned, with input and approval of the Assistant Program Director and/or Regional Director.
2. Attend planning meetings as required. Also participate in the development of person(s) served plans of care (ISP or PCSP) and activity calendars. Document progress in monthly reviews. Assure community supports are in accordance with the plan of care.
3. Schedule and hold regular staff meetings and staff training (agenda items to include proper implementation of person(s) served programs, company policies and procedures, orientation of new staff, to include job shadowing). Assure that communication is maintained with all staff. Assure appropriate coverage of all shifts and the completion of all duties.
4. Assure that all aspects of the person(s) served records (hard copy and electronic) are current and conform to all regulations and standards. Including review of Electronic Records daily to assure that daily notes are entered by all staff in the home and meet expectations of funding sources.
5. Assure that all required/recommended medical appointments are completed; assure that staff coverage is arranged to accompany person(s) served to appointments, and assure communication to all staff regarding that appointment. Any follow up appointments should be documented in the electronic record.
6. Assure that all incidents are reported according to policies and procedures in a prompt and timely manner. 8. Assist with internal and external investigation requests, including documentation requests and coordinating staff interviews.
7. Maintain records and security for personal and company funds (ex. food stamps, personal spending, and business checks). Maintain an inventory of person(s) served possessions. Procure additional items as needed and approved.
8. Maintain expenditures within the approved budget for assigned homes and maintain and monitor the use, condition, availability, and storage of all furniture, appliances, and other household resources.
9. Maintain a safe and clean home in accordance with all standards; this includes the vehicle as well.
10. Monitor the acquisition, use, availability, preparation and storage of all food and household supplies, to include labeling food.
11. Approve and post weekly/monthly menus; assure substitutions are recorded.
12. Assure that monthly fire and emergency drills are conducted and properly documented according to policy and procedures.
13. Complete and disseminate weekly/monthly activity calendars which include all appointments, outings, events, in-services, meetings, etc. that are scheduled for the time period. Note re