Senior Manager, Technical Lead / Solution Architect

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary:

The Senior Manager, Technical Lead / Solution Architect combines strategic solution design with hands-on technical leadership to advance BMS’ commercial content lifecycle. This role designs and implements cloud-native architectures, integrates enterprise platforms (e.g., Veeva Vault PromoMats and Adobe Experience Manager), and incubates Generative AI capabilities to transform compliant content creation, MLR review, approval, and omnichannel delivery at scale.

Key Responsibilities:

• Architect scalable, secure, and compliant solutions in alignment to defined roadmaps.

• Design and maintain end-to-end reference architectures spanning authoring tools, DAMs (Veeva, AEM), CRM (Veeva, Salesforce), marketing automation, analytics, and cloud-native services.

• Lead the integration of microservices, APIs, event-driven workflows, and middleware in complex enterprise ecosystems.

• Champion GenAI/LLM use cases for content authoring, tagging, personalization, MLR support, and knowledge discovery under Responsible AI governance; productize AI/GenAI solutions with MLOps, monitoring, and continuous improvement.

• Ensure hands-on leadership in data privacy, cybersecurity frameworks, GxP validation, and risk management for regulated environments.

• Serve as SME for the end-to-end content lifecycle (authoring → MLR → approval → omnichannel publishing → archival), ensuring compliance, traceability, versioning, and reusability.

• Lead and mentor multi-disciplinary teams (architects, engineers, DevOps, data scientists, vendors) in global delivery models; establish reference architectures, coding standards, and CI/CD/DevOps best practices.

• Drive Agile transformation across business & IT.

• Act as a change agent, driving adoption of new tools, processes, and mindsets across conservative or regulated environments.

• Partner with marketing, regulatory, IT, and vendor teams to align solutions to business outcomes; influence technology adoption and innovation across Commercial operations.

• Identify opportunities, validate use cases, and drive business adoption of new technologies; align technology roadmaps with business outcomes, including ROI justification, cost-benefit analysis, and vendor negotiations.

• Rapidly pilot and scale disruptive technologies and successful initiatives across the enterprise.

• Build high-performing teams and instill accountability through mentorship and talent growth.

• Manage stakeholder relationships with senior executives, brand/marketing leaders, compliance teams, and external partners.

Qualifications & Experience:

• 8–10+ years in solution architecture or technical leadership, ideally in pharmaceutical/life sciences. 

• Hands-on cloud expertise (AWS) and cloud-native architectural patterns. 

• Experience with Veeva Vault PromoMats and/or Adobe Experience Manager (AEM) and integrating across enterprise apps. 

• Full-stack engineering fluency (e.g., Java, .NET, Python, Node) and modern front-end frameworks (React/Angular). 

• Strong knowledge of REST/SOAP APIs, middleware, workflow automation, and data exchange standards; CI/CD and DevOps practices. 

• Familiarity with marketing automation (e.g., Salesforce Marketing Cloud, Adobe Campaign). 

• Deep understanding of MLR processes, promotional content regulations, and validated delivery (GxP). 

• Experience managing multi-disciplinary teams in global delivery models. 

• Demonstrated success in driving Agile/Scaled Agile transfor