Sr. Director, STAR Intervention

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.

The Senior Director, STARs Interventions is responsible for leading the design, integration, and execution of clinical interventions aligned to CMS STAR measures within the Medicare Advantage clinical operating model. This role ensures STAR quality performance is fully embedded into clinical workflows, care management programs, provider engagement strategies, and population health initiatives.
The Senior Director serves as the clinical operations owner for Clinical STAR measures (Part C and D) execution, translating regulatory quality measures into actionable clinical processes that drive sustainable improvement in STAR ratings, member outcomes, and organizational performance.

Job Responsibilities:

Clinical Integration of STAR Measures

• Translate CMS Clinical STAR measures (Part C and D) into operational clinical priorities, workflows, and care pathways across clinical operations.
• Embed Clinical STAR measures (Part C and D) requirements into care management, utilization management, population health, and member engagement programs.
• Ensure alignment between clinical model design and Clinical STAR measures (Part C and D) performance objectives.

Clinical Intervention Design & Execution

• Design, implement, and oversee multi-modal clinical interventions aimed at closing Clinical STAR measures (Part C and D) gaps, including preventive care, chronic condition management, medication adherence, and proactive member outreach initiatives.
• Develop intervention strategies tailored to member risk stratification and population needs.
• Own intervention planning, operational readiness, execution timelines, and scalability.

Cross-Functional Leadership

• Partner closely with Stars, Analytics, Pharmacy, Network Management, Provider Engagement, and Population Health teams to ensure coordinated Clinical STAR measures (Part C and D) initiative/intervention execution.
• Serve as the primary clinical operations liaison for Clinical STAR measures (Part C and D) performance initiatives for Stars team.
• Align internal teams and external partners around shared quality and performance goals.

Provider & Clinical Team Enablement

• Support provider-facing and clinical teams with clear guidance, tools, and workflows that enable Clinical STAR measures (Part C and D) gap closure.
• Collaborate with network and value-based care teams to integrate Clinical STAR measures (Part C and D) into provider engagement and performance strategies.

Performance Management & Accountability

• Establish and monitor key performance indicators related to Clinical STAR measures (Part C and D) intervention effectiveness, including gap closure rates, intervention yield, and clinical outcomes.
• Lead performance reviews and operational oversight of Clinical STAR measures (Part C and D) related programs and vendor partners under clinical operational preview.
• Drive corrective action plans to address underperformance and maximize results.

Continuous Improvement & Innovation

• Identify opportunities to enhance clinical workflows, reduce administrative burden, and improve member and provider experience to align with CMS regulatory guidance and specifically Star ratings program.
• Pilot and scale innovative clinical intervention approaches, including digital, in-home, and community-based models.
• Monitor CMS regulatory changes and proactively adapt clinical strategies to evolving STAR requirements.

Job Requirements:

Experience:

Required:

• 8+ years of progressive experience in Medicare Advantage, clinical operations, population health, or quality improvement.
• Deep understanding of CMS STAR measures and Medicare Advantage quality programs.
• Proven track record of operationalizing clinical quality initiatives within clinical care delivery environments.
• Experience managing cross-functional teams and external vendors.

Education / Training:

Required: Master’s degree in