Partnership Operations & Strategy Manager

Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. Almost 2,000 customers, including Atlassian, Jersey Mike’s, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude also believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion--one focused on psychological safety, empathy, and human connection,--that will allow employees of all backgrounds to thrive.

The Global Sales Strategy & Operations team is looking for an outstanding Partnerships Strategy & Operations Manager to support our VP of Partnerships and drive the future growth of our business. This team leads the sales strategy, planning, operating cadence and execution to support the sales teams, leveraging data process and technology to enable the ongoing growth of Amplitude. 

What You’ll Do

• Strategic Planning - support the Partnerships team in semi-annual strategic planning including priorities, KPIs, sales coverage, territory planning & quota setting
• Operating Cadence - manage and improve our Partnerships sales operating cadence including forecasting, pipeline reviews, systems hygiene and execution
• Policies - define and implement global Partnerships/Channel policies and rules of engagement
• Projects - lead all Partnerships/Channel Operations projects on a Global level
• Processes & Systems - working across teams to build and scale Partnerships processes and systems, enabling a better experience for our Partnerships team and Partners
• Reporting - support VP of Partnerships in drawing insights from data analysis and reporting, helping drive performance and productivity across the Partnerships teams
• Operations
• Own Partner Deal Registration Program
• Manage enhancement requests and changes from both internal and external stakeholders
• Work closely with Business Systems on designing and implementing SFDC changes
• Represent Partnerships/Channel Operations in all meetings regarding third partner applications and development
• Create and maintain IT Project Roadmap for the Partnerships organization

 Things you love

• Understanding the inner workings of the business and connecting the cross functional dots to drive strategic initiatives
• Creatively finding ways to solve existing problems using data, process, and technology
• Diving into complex datasets and gleaning insights to provide strategic recommendations
• Passion to do whatever it takes to solve complex problems and build scalable processes
• Working closely and collaborating with cross-functional teams 

Minimum qualifications

• 4+ years of experience in sales strategy, sales operations, global partner/channel operations or channel management roles
• Strong demonstrated expertise in providing back-end sales support at multiple levels within the organization
• Experience working cross-functionally and collaborating with the executive team, sales, marketing, and services team to help with partner growth and success
• Proficient in Google Sheets and/or Microsoft Excel
• Knowledge/experience with Salesforce.com, and other sales productivity and forecasting tools
• Creative yet analytical thinker, with excellent interpersonal, facilitation and communication skills
• Self-starter mentality with a high degree of follow through; can own and take tasks through to completion

Preferred qualifications

• Additional experience working at a high growth startup / tech company
• Experience implementing and working with Partner Relationship Management tools (e.g. Impartner, Salesforce)

Who We Are

 The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we