Student Finance Processor - Trident University International

A Student Finance Processor is required to possess strong working knowledge of all financial aid and institutional policies and procedures, enabling them to support their co-workers by being a resource for the team.  A Student Finance Processor must also maintain the main responsibilities by properly processing financial aid in a standardized method in compliance with Federal guidelines and company policies. 

 

Principal Duties & Responsibilities 

• Strong working knowledge of company policies and procedures, federal TIV regulations, State Aid programs (where applicable) and school policies and procedures

• Accurately review student documents to complete the verification process

• Be a major resource for the team when further assistance is required due to extra workflow, answer policy questions, assist with additional side projects, etc.

• Utilize technical expertise by supporting staff-level employees by answering questions related to all student finance and institutional policies and procedures

• Participate in cross functional team meetings

• Participate in projects, committees, etc.

• Have a firm grasp of the various CVUE and workflow reports used to track contact and student progress.  Assist in the continual development and Training of the general advising team

• Maintain departmental senior-level volume and QA standards

• Maintain all duties and responsibilities associated with a Student finance Processor.

  Qualifications: Knowledge, Skills and Abilities, Competencies 

• Able to work constructively and communicate effectively with students, faculty, administrators, and other constituents.

• Analytical and problem solving.

• Excellent interpersonal skills with customer service orientation.

• Strong oral and written communication skills.

• High ethical standards.

• Proficient knowledge of Excel and Word.

• Strong orientation towards high-volume, fast-paced, time sensitive business operations.

• Knowledge of admissions, student finance, retention, and placement procedures.

• Knowledge of internal control concepts and principles.

• Interpersonal Savvy

• Time Management

• Organizational ability

• Functional/Technical Expertise 

Education and Experience:  Minimum 

• High School Diploma or its equivalent required

• 12 months of Student finance experience   

Education and Experience:  Preferred

• Bachelor’s Degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent) preferred
• Experience in service-related industry