Field Operations Manager (Cabin Services)

Benefit Information:
ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management.

Essential Functions: 

• Communicate effectively with employees and client to ensure fulfillment of performance and quality requirements.
•  Maintain positive relationship with client representatives.
• Control cost to ensure profitability of area of responsibility.
• Ensure clients receive accurate invoices in a timely manner. Follow- up on payment of all invoices.
• Responsible for and /or the oversight of the recruiting, hiring and training of all employees in his/her area of responsibility. Ensure this is done in accordance with established procedures and in a cost-effective manner.
• Ensure that each employee receives proper training commensurate with the job responsibilities assigned and that all training is properly documented and maintained according to Company standards.
• Ensure that duty managers and supervisors are properly trained and understand their assigned duties.
• Monitor compliance with contractual and regulatory requirements in area of responsibility.
• Ensure that payroll is prepared and transmitted in an accurate and timely manner.
• Ensure that any injuries, incidents, accidents, etc are documented, reported and processed appropriately.
• Monitor safety program within area of responsibilities and communicate with Safety Quality Managers on a frequent basis to ensure compliance with all Company safety standards.
• Establish and maintain effective communication and working relationship with passengers, co-workers, shift coordinators, supervisors, managers, etc
• Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients and regulatory authorities.

Minimum Qualifications:

• 3 or more years management experience preferred
  Previous aviation industry experience preferred.
• Excellent communication and leadership skills
• Budgeting, expense control and scheduling experience
• The individual may be required to stand, and walk for the majority of the work shift.
• Individual may be required to lift up to 50 pounds for the majority of the work shift.