Search Recommendation and Traffic QA - Bengali Speakers

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

---

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

---

About Trust & Safety

Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

---

About the Team

The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GMV.



Search recommendation is the shortcut to link queries to users through personalized recommendation strategy and algorithm. We endeavor to increase users' recognition and online traffic of TikTok search by closely working with product management and R&D teams, policy managers as well as data delivery teams to cover the whole operation process, including launching new markets, opening new portals, expanding the search candidate pool, optimizing recommendation strategies, stimulating search engagement and improving search user experience globally.



It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

---

Responsibilities

1. Working in the Quality Assurance team to ensure key data delivery targets (e. g. productivity, efficiency, quality, latency) are met for projects under Search Recommendation.

2. Responsible for policy/guideline and SOP implementation and clarification to ensure better understanding and performance of moderation.

3. Work closely with POC and other stakeholders in order to provide feedback on data quality/SOP/policy/guideline and ensure the overall success of the project.

4. Support training and go-live processes within the Search Recommendation team.

5. Perform other project-related duties as assigned.

6. Willing to work on shifts, which include weekends and public holidays.