Psychiatric Case Manager (NY HELPS) - FT - Day Shift

HOURLY RANGE: $31.60- $42.82

NY HELPS:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means NO EXAMINATION IS REQUIRED, but all candidates must meet the minimum qualifications of the title for which they apply.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, WITHOUT HAVING TO TAKE A CIVIL SERVICE TEST.
Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State.
While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

DISTINGUISHING FEATURES OF THE CLASS: The work involves performing skilled tasks in the care of inpatient or outpatient behavioral health patients at the Erie County Medical Center Corporation (ECMCC). The incumbent participates with other professional and paraprofessional staff as an active member in the overall care and treatment of patients suffering from a variety of psychological and/or chemical dependence problems. The incumbent may be assigned to a given inpatient unit or outpatient clinic to carry out program activities, provide direct therapy services or crisis intervention/counseling as required by program needs. The work is performed under the direct supervision of a licensed Psychologist, or higher-ranking licensed Social Worker for clinical matters. Depending on location of assignment, work may be performed under the general supervision of a professional nursing supervisor for non-clinical matters. Supervision is not a function of this position. Does related work as required.

 

TYPICAL WORK ACTIVITIES:

Performs behavioral health assessments and develops treatment plans using established methodologies;

Participates as a primary counselor to individuals, in groups and for families;

Participates as a team member in the treatment planning process;

Participates in the intake and screening of new patients;

Collects and maintains appropriate data from various sources such as professional staff and patient's families to establish an overall approach to the solution of the patient's mental and social problems;

Provides a psychosocial history for patients;

Provides counseling services to help patients adjust to their disabilities and social environment;

Provides individual treatment and/or crisis intervention under clinical supervision;

Provides support and guidance to the patient's family in order to accomplish treatment goals;

Observes and records patients' behavioral and psychiatric status, activities, responses to treatment and overall physical, behavioral and mental health condition and reports to the team;

Modifies treatment plans as needed;

Plans with the treatment team and with community agencies in order to relate the patient's treatment and rehabilitation program to the social situation prior to discharge;

Coordinates outpatient services with appropriate community resources;

Coordinates the discharge and planning for patients as assigned;

Participates in the development and implementation of the daily program activities;

Participates in the process of transferring patients to other levels of treatment as appropriate;

Refers clients to other governmental and non-governmental agencies;

Participates as a member of the team to provide quality assurance and peer-review of the treatment delivered;

Assists in the orientation of new staff and in staff development programs and in-service training.

 

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:

Thorough knowledge of the principles, practices and procedures of behavioral health treatment and of the special factors affecting disease and disability; good knowledge of psychiatric concepts and treatment techniques; good knowledge of community resources for individuals with challenging mental health behaviors; working knowledge of interviewing, assessment and counseling techniques for individuals with challenging mental health behaviors; ability to communicate effectively, both orally and in writing; ability to develop effective treatment plans; ability to effectively manage crisis situations; ability to establish and maintain effective working relationships; ability to interpret Federal, State and local laws affecting medical and health programs as they relate to the field of mental health; ability to organize work effectively; ability to work well as a member of a team; ability to prepare reports; initiative; dependability; sound professional judgment; tact; capable of perfo