IT Manager & Salesforce System Administrator

🌟 About JumpstartMD:

We've celebrated over a million pounds lost by our members and have helped thousands of our members with hormones replacement therapy.

Boasting 14 high-end offices scattered across California – from Marin to Walnut Creek, and San Francisco to Redwood City, Burlingame, Irvine, and beyond – we are on an expansion quest with exciting plans for more center openings on the horizon. Our team? A dedicated team of Clinicians, Health Coaches, and Member Care Coordinators, each passionately committed to arming our members with the knowledge, personal support, and proven science they need to unlock optimal health.

Dive into the world of JumpstartMD with this captivating video: Join JumpstartMD!

👣 Your Next Adventure: IT Manager with Salesforce System Administration
Reporting To: Director of System Operations
Location: Work remotely, but have the ability to travel to all 14 clinics when needed. Bay Area preferred
Classification: Regular, Full Time, Non-Exempt
Schedule: Monday - Friday, 40 hours
 

🌟 Who You Are:

We’re looking for an experienced IT Manager with Salesforce System Administration expertise to lead our technology operations and support our growing team. In this role, you’ll oversee IT infrastructure, manage a small team, and partner with internal stakeholders to keep our systems running smoothly. You’ll also serve as the primary Salesforce Administrator, supporting system optimization, integrations, and data integrity across the organization.

✍️ DUTIES & RESPONSIBILITIES

• Manage IT operations including networks, servers, devices, and security.
• Lead and support IT staff, including offshore/remote team members.
• Oversee employee onboarding/offboarding, device provisioning, and software access.
• Serve as the primary Salesforce Administrator — manage user access, page layouts, validation rules, flows, and reports/dashboards.
• Partner with cross-functional teams to design, build, and optimize Salesforce workflows and integrations with other business systems (e.g., HubSpot, Elation Health, Office 365).
• Maintain data integrity and enforce governance across all platforms.
• Troubleshoot and resolve technical issues for employees across the company.
• Partner with DevOps to support container-based development environments.
• Maintain IT and Salesforce policies, processes, and documentation.
• Support company facilities, including office moves and closures.

🧠 QUALIFICATIONS AND REQUIREMENTS

• 5+ years of IT experience, with at least 2 years in a leadership role.
• 2+ years of hands-on Salesforce Administration experience (Salesforce Certified Administrator preferred).
• Experience working in healthcare, wellness, aesthetics and technology enabled healthcare organizations highly preferred.
• Strong knowledge of networks, servers, and operating systems (Windows, Linux, Mac).
• Hands-on experience with cloud technologies (AWS, Azure, GCP) and Office 365.
• Experience managing integrations between Salesforce and third-party tools.
• Excellent communication skills and ability to support both technical and non-technical users.
• Strong problem-solving skills and ability to manage multiple priorities.

🚀 Why JumpstartMD?

Impact Lives: Be part of a team that’s transforming health, empowering individuals, and celebrating over a million pounds lost - and counting!
Innovation at Its Best: Work in an environment that's rich in innovation, backed by cutting-edge research, and personalized to perfection.
Community and Connection: Join a tribe of passionate professionals in 14 locations, all committed to uplifting health and wellness.
Grow with Us: With plans for geographical expansion soon, the sky's the limi