Supervisor, Hospital Partnerships

VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can’t be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us “I love the inclusive culture. I feel welcome and at home.” 

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Pay Range

Commensurate with Experience

 

The Strategic Solutions & Partnerships (SSP) department is looking for a Supervisor, Hospital Partnerships to join their team. Supervisor, Hospital Partnerships will provide program supervision, education and support, clinical support, on call assistance, in-home supervision, project management support and oversight for the purpose of monitoring practice standards, client care needs and outcomes as well as occasional direct clinical care as needed. Monitoring resource utilization and successful results in key performance indicators in the provision of Personal Support Worker (PSW) Rehab (OT, PT, DT, SW, SLP) and Nursing services within specific programs. In this role, you will supervise different Strategic Solutions and Partnerships (SS&P) initiatives and oversee the implementation and evolution of new innovative, integrated and bundled care programs with hospital, home care and other health sector partners.
Working with a client and family-centered philosophy, you will work closely with our program funders, with internal and external interdisciplinary teams to provide clinical leadership, expertise and consultation to enhance the quality of care, care capacity, program development and improve overall quality of life.

 

Key Skills, Experience and Behaviors required for this position:

• Registered Healthcare Professional (in good standing with a professional college)
• Preference will be given to candidates with a Graduate Degree, and/or educational background in Project Management and/or Health Administration
• Ongoing membership with professional associations an asset
• 5-years progressive experience in respective discipline of which 2 years include experience in a supervisory role
• Good understanding of the health care services and delivery processes in the community/home care sector
• Strong clinical practitioner with an ability to use knowledge-transfer techniques to put evidence-based knowledge into practice
• Excellent leadership and facilitation skills and the ability to coach, and motivate inter-disciplinary teams
• Ability to model and lead a team in the provision of client and family-centered care, including client/ family-centered assessment, documentation, and advocacy
• History of project management or program leadership
• Demonstrated knowledge and/or skills in the use of information technology for electronic clinical documentation and clinical decision support
• Awareness and understanding of all relevant legislation related to practice standards, standards of safety and quality, and employment standards including human rights legislation
• Demonstrated leadership skills with strong organizational and self-management skills, and with demonstrated ability to achieve personal, professional and organizational performance targets
• Superior interpersonal, verbal and written communication skills, and excellent skills in customer service
• Clear, logical thinker and innovative problem solver with demonstrated advanced judgement and decision-making skills
• Demonstrated ability to work independently
• Demonstrated commitment to modelling lifelong learning and continuous professional growth
• Demonstrated ability to be a team player and stay supportive and encouraging
• Some work on evenings and weekends may be required
• Use of proper body mechanics and successful completion of the Physical Readiness Test to ensure safe work practices are followed, including mobility, transfers, bending, lifting, pushing and pulling
• Valid driver’s license and use of a car on the job required

What makes VHA’s compensation unique?