Certified Medical Assistant - Outpatient - Medication Management

Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community.  Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues.  As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey.  If you want to have a positive impact in the lives of others come join us!

WHY CHOOSE FRONTIER BEHAVIORAL HEALTH?

• At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee’s contribution to our mission.

• Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County.

• At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more.

• Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve.

The Medical Assistant is an active member of the outpatient team who works under the guidance of the outpatient nurse manager to provide services to adults who are experiencing serious and/or chronic mental health disorders. This includes taking vital signs, drawing labs, completing EKG’s, medication refills, prior authorizations, and assisting nurses, psychiatric nurse practitioners, and psychiatrists.. The Medical Assistant may be required to perform blood draws at inpatient locations on occasion, which requires travel within the Spokane community.  

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

• Performs venipuncture and basic lab procedures.

• Obtain vital signs

• Conduct EKG’s

• Support nurses, nurse practitioners, and psychiatrists in the provision of patient care, e.g., medication refill requests and prior authorizations.

• Report suspected changes in patient condition and/or potential crisis situations to the RN manager.

• Provide verbal redirection and gradual guidance to patients if needed and role model appropriate behavior including utilizing de-escalation techniques that align with FBH provided training.

• Attend/participate in required trainings, meetings, and supervision sessions.

• Perform FBH charting requirements, correspondence, Workday and other paperwork in a complete and timely manner

• Establish and maintain collaborative working relationship with all RNs, providers and FBH staff.

• Other duties as assigned.

QUALIFIED APPLICANTS WILL HAVE:

REQUIRED:

• High School Diploma or GED.

• Active Washington Medical Assistance Certification.

• BLS certification or must obtained within 90 days of hire.

PREFERRED:

• 1-2 years of experience in a behavioral health setting

KNOWLEDGE, SKILLS & ABILITIES:

• Ability to communicate effectively in both written and oral formats, including the ability to complete objective clinical documentation.

• Ability to communicate with individuals of various backgrounds, education levels, and socio-economic status.

• Must have basic computer skills including ability to document in an electronic medical record, use electronic time tracking, and use of Outlook, Word, Excel, and the intranet.

PHYSICAL, SENSORY & ENVIRONMENTAL:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Work is generally performed in a clinic setting, which may involve sitting and use of computers for 4-8 hours per day.

• May be required to lift 10 - 20 pounds. 

• Blood-borne Pathogen Category I – Chance of blood-borne pathogen exposure.

BASE PAY RANGE (Hourly/ Non-Exempt):  $24.30- $29.60