Senior Director, Technical Program Management

Position Summary...

What you'll do...

Program Planning DevelopmentRequires knowledge ofProgram management techniques tools and frameworks Benefits analysis Program planning tools and techniques Communication tools and processesTo define a program implementation strategy that impacts an entire domain across the enterprise Secures commitment across the enterprise Identifies and addresses crosspillar gaps for example dependencies performance Drives clarity in a program on businesstechnology solutionsproblem statements and builds consensus with stakeholders leaders and executives Defines frameworks and guidelines to identify synergies overlap and waste across the enterprise Proactively scouts the market to identify best practices to improve ways of working Technical ExpertiseRequires knowledge ofTechniques to translate requirements for software for example design architecture testing hardware for example system design hardware selection assets or platform capabilities cloud infrastructure pipeline orchestration database network Systemplatform design concepts components and architecture Emerging tools and technologiesProductFeature Technical Design Services APIs and technologies within assigned teamsareas Software platforms andor Information security standards and guidelines Infrastructure components for example network storage compute cloud data and development platforms Hardwaresoftware lifecycles EOL upgrades migrations Site Reliability Engineering concepts observability monitoring preproduction checklists incident management Cloud computing technologies Service management concepts ITIL frameworkTo lead and broker agreement on endtoend highlevel system solution design of mediumhighcomplexity systems through an understanding of endtoend systems Proactively identifies system limitations scaling factors and boundary conditions and rationalizes overall architectural decisions Establishes processes and guidelines to drive effective defect management including defect visibility defect prioritization defect resolution and defect prevention across a domain Contributes and assists in reviewing design decisions to ensure engineering design and product teams are focused on solutions for customers and business stakeholders Reviews delivery plans and incorporates detailed understanding of existing and future product use cases as part of delivery plans including applications for example Systems and services across item and customer lifecycles infrastructure for example OS Network Stores Compute Cloud and securityrelated impacts and dependencies to ensure quality outcomes for new initiatives and the modernization for example EOL Legacy system retirement Upgrades of existing technology stacks Proactively identifies and prevents duplicative efforts decouples dependencies and resolves misalignment by leveraging existing solutions capabilities and technologies across initiatives For mediumhighcomplexity initiatives translates end outcomes into systemplatformsecuritylevel elements across multiple engineering componentsteams to ensure business goals are achieved Mentors team members to understand the componentlevel view and overarching impacts on end goals Automates repeatable processes and tasks and implements tools to reduce overhead and increase the velocity of engineering teams Establishes methods for effective launches drives technical decisions within initiatives and mentors team members to assess engineering practices Create simple modular extensible and functional design in adherence to requirements for multiple productssolutions within a domain Understands customer requirements and architectural requirements relevant for all products within a domain in line with customer expectations Leveraging Domain KnowledgeRequires knowledge ofEssential aspects of a specific businessdomain area Industry trends market segments and competitor activities Domainrelated terms and success metrics relevant to program contextTo demonstrate an awareness of various principles processes relevant technology ways of working and terminologies across a domain Extends program plans to incorporate elements of communications marketing and field service management Leads discussions and conducts impact analysisdue diligence to guide decisions on build versus buy Identifies areas for the implementation of new processes automation techniques and updated ways of working while understanding the impacts on interdependent domains Proactively researches new processes and automation techniques used across domains and in