Staff Data Center Operations Administrator- Eng (3rd Shift)

Why UKG:  

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

This position supports 3rd shift operations (~12:00 AM – 8:00 AM) and requires consistent overnight availability.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

About the Role:

The Lead Data Center Administrator is responsible for the day-to-day operation, maintenance, and reliability of enterprise-scale data center environments. This role ensures high availability, performance, scalability, and security across business-critical infrastructure.

You will operate with a high degree of autonomy, providing advanced support across compute, storage, networking, virtualization, and data center facilities. This role also serves as an escalation point for complex incidents and plays a key part in maintaining disaster recovery readiness.

About You:

• Operate and maintain production data center infrastructure (servers, storage, networking, virtualization platforms)
• Lead troubleshooting efforts for complex incidents and drive root cause resolution
• Act as an escalation point for critical issues impacting availability or performance
• Support and test high availability and disaster recovery strategies
• Partner with engineering, facilities, security, and vendors to ensure operational stability
• Contribute to process improvements, standardization, and documentation
• Identify and implement automation opportunities, including AI-enabled tools, to improve efficiency and diagnostics

Basic Qualifications:

• 8+ years of data center experience, including 4+ years in a dedicated Data Center Administrator (or similar) role
• Hands-on experience in enterprise-scale environments
• Strong expertise across:
• Compute (rack/blad servers, OS-level troubleshooting)
• Storage (SAN/NAS)
• Networking (switching, routing fundamentals)
• Virtualization (VMware, Hyper-V, or similar)

Preferred Qualifications:

• Proven ability to lead incident response and troubleshoot under pressure
• Experience with high availability and disaster recovery environments
• Strong ownership mindset and sound technical judgment
• Comfort working independently while collaborating across teams
• Interest in leveraging automation and AI tools to improve operations

 

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer   

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster      

UKG participates in E-Verify. View the E-Verify posters here.  

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. 

The pay range for this position is $63,900 to $91,800. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to partic