Client Solutions Coordinator

Ground Penetrating Radar Systems is the nation's largest company specializing in the detection of underground utilities, video pipe inspection, and the scanning of concrete structures. GPRS has an extensive nationwide network of highly trained and experienced Project Managers in every major U.S. market. When clients hire GPRS, they have the peace of mind of knowing that they have the most reliable scanning technology on their job site and they'll receive the assistance of a Project Manager who can provide them with the most accurate data. For over two decades, GPRS has been the industry leader by providing outstanding service and cutting edge technology, Intelligently Visualizing The Built World by keeping projects on time, reducing safety risks, and putting our relationships with our clients before profit.

GPRS Purpose Statement:
Our purpose, as an organization, is to provide possibility for our Team Members and Customers by intelligently visualizing the built world.

GPRS Core Values:

• Integrity
• Teamwork
• Mutual Respect
• Growth Mindedness
• Safety

Job Summary: 

The Client Solutions Coordinator works within the Client Solutions Group team to ensure successful project outcomes. This role involves a variety of administrative and scheduling tasks that support company operations. The position requires a task-focused, self-motivated individual who handles both client-facing and team-facing responsibilities to support the smooth execution of Reality Capture projects and contribute to business development efforts. By performing operations, logistics, clerical tasks, and professional client communications, the Client Solutions Coordinator will help advance GPRS’ mission to deliver exceptional client experiences and retention. 

Job Goals: 

• Optimize workflows through support with project startup and lifecycle for the Client Solutions Group team via Click Up, Team UP, NetSuite and Microsoft environments. 
• Approval authority for reality capture field team travel expenses as needed. 
• Support Client Solutions Group team members with excellence in handling incoming client 
• communications and project requests. 
• Under the direction of the Client Solutions Manager, effectively and efficiently manage the various schedules of the Reality Capture PM field team and Modeling Team. 
• Support various operational functions within the Reality Capture service line, aiming for excellence in all tasks. 

Job Responsibilities:

• Adapt to the Client Solutions Group work environment: 
  • Understand the overall workflow of the Client Solutions Group department. 
  • Review and ensure projects accuracy and efficiency. 
  • Successfully navigate within and manage files across the Microsoft work environment. 
• Demonstrate ownership of work assigned: 
  • Show thoroughness in completing tasks without errors. 
  • Maintain attention to detail. 
  • Efficiently organize workflow. 
  • Exhibit the ability to independently problem-solve, or find answers to issues, seeking guidance when appropriate. 
  • Complete all project specific paperwork as needed to effectively assist Client Solutions Manager/Specialists. 
• Properly communicate and collaborate on projects:  
  • Demonstrate ability to properly communicate on projects within the Microsoft environment. 
  • Communicate effectively with team members on the status of projects and updates. 
  • Follow the instructions of the Client Solutions Specialists as they relate to successful co