Lead Workplace Strategy Program Manager

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Job Summary:

The primary function of this role is to provide engaging workplace user experience for Duke Energy Teammates through the development and implementation of a uniform framework for workplace strategy and design with clear boundaries for implementation on Real Estate Projects and governance of existing space.

The Workplace Strategy Program Manager is and oversees subject-matter-experts who establish the design, planning, and occupancy/utilization standards for corporate and operations facilities managed by Real Estate across the enterprise. This role governs the application of workplace strategy, design, and standards across Real Estate Projects and collaborates with Business Unit Partners on strategies to deliver repeatable, scalable, and cost sustainable facility assets and solutions. Governance includes defining clear space planning strategies and frameworks, defining and governing corporate Real Estate policies regarding use of space, maintaining design standards and specifications, establishing internal benchmarks leveraging utilization data, and providing a shared online repository to store and communicate documentation on policy, practices, protocols, processes, procedures, workplace strategy, and design + construction standards.

Responsibilities:

The intent of the role is to:

• Establish a vision and strategy for the workplace experience at Duke Energy and drive its implementation across Real Estate Projects (Transform for the Future)

• Drive value and savings by assessing the baseline cost of our workplace standards and proposing innovative solutions to reduce total cost while maintaining an optimal workplace experience to all Duke Energy teammates

• Bring consistency across Real Estate projects by establishing uniform workplace standards based on proven industry best practices, advanced developments, and company objectives

• Define and own space planning utilization strategies and programmatic requirements (Dynamic Workplace Strategy) to support a Hybrid work environment – defining/maintaining ratio of desks and offices per teammate, collaboration spaces, etc. – all essential for right-sizing Duke Energy’s Real Estate portfolio and providing consistency across the enterprise

• Establish internal and external benchmarks for utilization analytics and define appropriate checks and balances for maintaining the health of Duke Energy workplaces

• Partner with and guide internal service providers (ISPs) and external partners on standards to support the dynamic workplace strategy – without direct authority, i.e. AV, Print Services, EPS, etc.

The Workplace Strategy Program Manager has ultimate accountability for the Duke Energy Workplace Standards (DEWS) SharePoint site which is both external facing for Third Pary Consultants and Vendors and internal facing for the Real Estate organization and Internal Service Providers.

The Workplace Standards Program Manager supports Real Estate projects by working directly with the 3rd party strategic design partners for all Duke Energy service territories. Design partners consult with the Workplace Standards Program Manager to obtain insights and clarification for any current or new design concepts or expectations. The Workplace Standards Program is responsible for approving design for Real Estate projects prior to full funding approval in partnership with our Real Estate Portfolio Managers and Project Managers.

This role collaborates with Real Estate groups and ISPs to ensure that design standards are understood and implemented. In particular:

• The Workplace Standards Program Manager advises Real Estate representatives who are responsible for delivering the message of Workplace Strategy directly to Business Partners. This role owns the workplace exception process and committee.

• The Workplace Standards Program Manager oversees the work the Occupancy Planning (OP) team to ensure proper allocation of the Dynamic Workplace programmatic standards on projects. Workplace Strategy also directs OP on utilization reports of existing spaces, establishing internal benchmarks for space use and communicating opportunities for consolidation or needs for additional space. The Workplace Standards Program Manager oversees resources that manage and maintain Real Estate electronic records such as as-build and other design drawin