Senior Learning Manager, Field Enablement Neuropsychiatry US Commercialization Learning

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

The Field Enablement Team is the catalyst for empowering the field to drive transformative customer experiences that give patients hope.  The Field Enablement Team is a dynamic organization that is executing on excellence in building expertise and knowledge for our sales teams.  As a Senior Manager, you will be working amongst the best in your profession and will collaborate with talented and dedicated professionals committed to advancing learning.

What we are looking for:  

The US Field Enablement Team is currently seeking a talented training professional who possesses the skills needed to ensure both the immediate and long-term success of our training organization.  The Senior Learning Manager role is a headquarters-based position with the primary job responsibility of onboarding new commercial customer facing teams to their role, and effectively elevate the clinical knowledge, selling skills, and functional capabilities of teams across US business units and key brands while in role.

Who you will work with:

This position reports to the Associate Director, US Commercialization Learning Field Enablement.  In this role, the Sr Learning Manager will work collaboratively with TA home office training teams and the Centre of Excellence to execute on BU and TA priorities. The Sr Manager will also work across the matrix with Sales Representatives, Sales leaders (Regional Business Directors and District Business Managers), Marketing, Medical and Sales Operations to assess, design and deliver training solutions to meet the objectives identified by the brand.

Primary responsibilities:

• Collaborate with training colleagues, Sales, Operations, Marketing leadership, consistently implementing results-focused, performance-based, standardized training and development processes

• Co-development and facilitation of POA meetings, new hire Classroom Workshops, and other training activities. Key competencies of focus will include Scientific Agility, Selling Skills/Customer engagement, Product & Disease State Knowledge, Business Analytics, and some Above Brand competencies

• Identify and utilize innovative learning solutions to facilitate adult learning, pull through of training and virtual training capabilities.

• Streamline and align training delivery across therapeutic areas and indications to ensure consistent quality learning experience

• Lead and conduct verbal validations and certifications

• Lead and conduct Train the Trainer sessions

• Manage Field Engagement Team preceptors (NSTs/DSTs) ensuring delivery of key projects. This includes equipping preceptors with skills to deliver new hire and advanced training curricula

• Assess and analyze the effectiveness of new hire and other assigned training programs and initiatives utilizing Kirkpatrick Model

• Flex to other therapeutic areas and brands as needed to assist with learning activities

• Adhere to Adult Learning Principles and learning measurement methodologies

Qualifications:

• Bachelor’s degree or equivalent required; Master’s degree preferred

• 5 years of Pharmaceutical field experience preferred

• Neuropsychiatry sales or sales training experience is highly preferred

• Demonstrated ability to work effectively in matrix teams

• Demonstrated track record of developing self & others to drive and enhance performance

• Demonstrated presentation and facilitation skills, potentially including previous experience leading workshops at sales m