Senior Customer Account Specialist (Remote Northeast)

 

Foods people love. Brands people trust. And a career that nourishes your future like no other.

 

If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé’s presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.

 

We’re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.

 

This position is not eligible for Visa Sponsorship.

 

 

The Sr. Customer Account Specialist (SCAS) is directly responsible for calling on the key indirect groups supporting the Neighborhood Grocers Team (NGT). This is a unique opportunity to be the contact for assigned customers and categories to drive category growth and achieve annual sales and commercial spend targets.

 

The customer responsibilities for this SCAS role on the East Indirect Team includes Big Y, Roche Bros, Bogopa, King Kullen, and RMG (Indirects of Bozzuto’s).  This SCAS role involves collaboration with the Bozzuto’s CAMs (subject to change based on business needs).

 

The ideal candidate will be in the Northeast, preferably New England. 

 

Responsibilities: 

• Drive category growth and achieve annual sales and commercial spend targets.
• Develop category driving business plans such as new item presentations, 4P focused initiatives, and other customer presentations. 
• Where appropriate, support in Business Planning tools through proper distribution tracking, promotion administration, forecasting, and deduction management. 
• Utilize key tools from the Enable Hub Team to support 4P objectives. 
• Identify insights and specific opportunities based on analysis of category reports generated by the Category Management Team and provide recommendations.
• Partner with the Enable Hub team to transform 4Ps analytics and insights into action.
• Collaborate with CAMs and Sales Finance Manager on financial reconciliation monthly.
• Responsible for timely and effective communication of customer/category and forecast information.
• For customer presentations, develop/customize category plan-based selling stories regarding assortment, new items, pricing, promotions, display/merchandising tactics, analyses and plans.
• Participate in the development of Customer Category Business Plan(s) with customer(s) and work with customer personnel to drive the execution of the customer category plan.
• Improve selling capabilities and adding customer value through improved analytics and insights, and continuous improvement Ensure timely and professional