About the Team 

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you want to work on commercializing autonomy and robotics in a service used by millions of people, then we want to talk to you!

About the Role

Come help us redefine last-mile logistics through robotics, automation, and other advanced technologies! DoorDash Labs is an independent team inside of DoorDash incubating long-term bets and exploring new technologies that can be applied to transform last-mile logistics. We believe in the value of advanced technologies and strive to build meaningful applications of next-generation hardware and software to impact real-world needs.

We’re looking for a product operations manager to help bring autonomous robots and other high-tech automation products to market, at scale. 

You're excited about this opportunity because you will…

• Own autonomy commercialization KPIs through the full life cycle: defining meaningfulful metrics, creating projects and initiatives to explore opportunities, and working with product and data teams to measure and iterate 
• Facilitate the launch of features and improvements to autonomous robot deliveries for DoorDash customers
• Design customer and merchant facing product experiments to inform product development initiatives
• Support the commercial operations team in the field, and own the feedback loop for enabling technologies and tools back to product and engineering

We're excited about you because…

• You have a Bachelor’s degree in business administration, operations management, or a related field, or equivalent related experience.
• You have 3-6 years of experience in Product Management, Product Operations, Business Strategy, Product Commercialization, Technical Program Management, or Strategy and Operations
• You excel at analyzing operational processes and identifying areas for improvement.
• You have strong verbal and written communication skills, with the ability to effectively communicate across different teams and levels of the organization.
• You are adept at identifying operational challenges and developing innovative solutions to address them.
• You take initiative to drive projects forward and pay close attention to detail to ensure high-quality outcomes.
• You have a proven track record of engaging with stakeholders to understand their needs and deliver operational solutions that meet those needs.

 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. 

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act) (for salaried roles: flexible vacation, plus 80 hours of paid sick time per year; for hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week), 16 weeks of paid parental leave, a wellness benefit, and a commuter benefit match.

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. 

To learn more about our benefits, visit our careers page here.

The base pay