Staff Specialist

WORK SUMMARY

 

• Support of the Construction Division as well as direct support to the Director of Construction.  Apply knowledge and skills to resolve complex, confidential, and non-routine administrative problems independently and/or with others. Make recommendations to Construction Division Director as it relates to processes and procedures.  Implement these changes independently.  
• Monitor and coordinate the processing of service requests/work orders submitted to Engineering and Operations.   
• Review service requests for clarity, completeness, or feasibility; approve request for estimate and/or work order completion; discuss details of request as needed with customer or departmental personnel.  
• Verify accuracy of appropriate funding source and g/l accounts to all service requests to ensure proper billing of services provided.  
• Use departmental cost tracking system and SAP/R3 to monitor and track service requests/work orders; enter and retrieve data; makes corrective billing of charges through journal voucher process.  Work with Project Managers to resolve issues with eBuilder and funding sources for projects  
• Maintain interface with departmental, School of Medicine and Hospital personnel to obtain and provide information to verify or support financial records and ensure compliance with established University policies and procedures; prepare correspondence & answer inquiries regarding accounting information as required.  

 

Education/Training 

 

Work requires knowledge of basic mathematical, research and communications principles normally acquired through two years of postsecondary education. 

 

Experience 

 

Work generally requires three years of clerical or research experience to acquire skills in administrative or project research responsibilities as well as accepted office organization, communications and research practices. 

 

A bachelor's degree in a field of study directly related to the specific position may be substituted for the education and two years of the experience requirement. 

 

OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE. 

 

MINIMUM QUALIFICATIONS

 

Education

 

Work requires knowledge of basic mathematical, research and communications principles normally acquired through two years of postsecondary education.

 

Experience

 

Work generally requires three years of clerical or research experience to acquire skills in administrative or project research responsibilities as well as accepted office organization, communications and research practices.

 

A bachelor's degree in a field of study directly related to the specific position may be substituted for the education and two years of the experience requirement.

 

OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.

 

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

 

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

 

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.