Lead Donor Center Technician 1

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

Lead Donor Center Technician

Pay scale of $21.74--27.77 / per hour. This position is eligible to participate in up to 4% of the company bonus pool.  We offer benefits including medical, PTO, up to 5% 401K match, and tuition reimbursement. We are committed to offering our employees opportunities for professional growth and career progression. Even though we are a global healthcare company with employees in 30 countries, Grifols prides itself on its family-like culture. Our company has more than tripled its workforce in the last 10 years — we’re growing, and you can grow with us!  

Primary responsibilities for role

● Conducts pre-donation medical screening in accordance with established guidelines.

● Determines Hematocrit (HCT) and Protein via finger stick and use of the hematastat and refractometer.

● Promotes customer satisfaction through appropriate interaction and responsiveness to customer needs.

● Assesses donor suitability and engages in set-up, monitor, and disconnect procedures of the plasmapheresis machine and donors

● Provides appropriate feedback to ineligible donor candidates.

● Ensures all donor screening information is complete and accurate prior to donation.

● Ensures donor confidentiality.

● Effectively communicates donor medical information to Medical Staff.

● Establishes and maintains donor files in an organized and efficient manner.

● Maintains accurate and thorough documentation of necessary records.

● Assists in maintaining a clean, organized and efficient work area, including maintaining supplies necessary to perform job duties

● Disposes of all contaminated disposable equipment.

● Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.

● Performs general administrative duties, including greeting donors in a friendly manner, answering phones, and assisting center management as needed.

● Learns and maintains through familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures.

● Maintains and ensures proper sanitation and cleaning of equipment and work areas between donors.

Primary Requirements:

Additional Responsibilities

Cross trained and works in other areas to ensure efficient center operations.

Education

High School diploma or GED. Obtains required state licensures or certifications where applicable.

Experience

Typically requires 2 years of related experience.

Occupational Demands Form # 71: 

Work is performed in a plasma center.  Exposure to biological fluids with potential exposure to infectious organisms. Exposure to electrical office and laboratory equipment. Exposure to extreme cold below 32 degrees F while working in plasma freezer.  Personal protective equipment required such as protective eyewear, garments, gloves and cold gear.  Work is performed sitting or standing for entire shift, bending, and twisting neck and waist for 1-2 hours per day. Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists. Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects. Frequent