VP, Default Servicing Supervisor

Job Title:

VP, Default Servicing Supervisor

Location:

CA - Westlake Village

What you'll do:

The Vice President of Default Servicing is responsible for strategically managing the activities of the Default Servicing team in the oversight of AmeriHome’s sub-servicers’ processing of defaulted loans from early intervention through cure or liquidation. This includes directing communication to the sub-servicers in connection with customized strategies and routine default issues. Utilize analytics and ad-hoc reporting to monitor activities of sub-servicers for the timeliness, accuracy, and effectiveness in all areas of default, in order to maximize performance, minimize costs, and mitigate losses.

What we are looking for:

•  Create and implement a strategic plan for the administration of AmeriHome’s loans in a state of default.
•  Monitor and analyze routine reports from sub-servicers to identify potential servicing gaps or opportunities for improvement.
•  Where appropriate, recommend non-standard liquidation strategies when projected results are in the best interest of AmeriHome.
•  Develop requirements for internal reports to measure various aspects of loans in all stages of default from loss mitigation to liquidation.
•  Actively participate in disaster-related remediation plans and strategies with Management and sub-servicers to ensure the best course for borrowers and the company.
•  Monitor sub-servicers’ compliance with Agency, investor, Federal and State regulations related to all aspects of default loan servicing.
•  Design comprehensive reporting of performance metrics for senior leadership.
•  Participate in projects related to process improvement, automation of tasks, and operational effectiveness in regard to areas of responsibility.
•  Oversee maintenance of default-related policies and procedures.
•  Participate in sub-servicer routine communication related to open issues and all other relevant servicing matters as appropriate.
•  Accountable for performing all duties in accordance with company policies and procedures and state and federal laws.

What you need to have:

•  Team player with a minimum of 10+ years of mortgage default servicing management and a thorough understanding of all stages of default, spanning various loan types and investor requirements
•  Experience with sub-servicer oversight of a sub-servicer is preferable
•  Experience working with FNMA, FHLMC, GNMA, FHA, VA, and USDA
•  Strong business acumen, organizational skills, and self-directed ability to work independently, prioritize, and multi-task, in order to maintain established standards and consistently meet deadlines
•  Ability to effectively lead team proactively to achieve results in default-related activities
•  Ability to interact with various levels of executive management
•  Excellent critical thinking, problem-solving, mathematical skills, and sound judgment, understanding and quantifying risk
 

Compensation: Salary range for new hires is generally $88,045.00 - $108,761.00 for Westlake Village, CA. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned.

Benefits you’ll love:

We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.  

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or c