Program Manager, Pharmacy, Remote

Aledade Care Solutions provides a suite of clinical programs, one of which is our Pharmacy program which provides partner practices with patient outreach services to deliver pharmacy services. 
We are searching for a Program Manager to join the team! This role will initially focus on supporting and scaling our medication adherence program, enhancing existing systems and building improved processes for a strong operational foundation.  This role will also play a large role in advancing the program to one which delivers comprehensive value-based pharmacy services that best serve our partner practices and Aledade business goals.

Essential Duties & Responsibilities:

• Strategy: Lead and design execution of future pharmacy services. We are building new interventions to enhance our pharmacy services, which means this role will include innovation, incubation, and development of new programs. You will:
• Partner with the clinical program advisor to define, document, and spread field adoption of the clinical model.
• Manage the financial analysis to determine the economic model for new programs, and to shape rollout plan (i.e., phasing of markets, ACOs, and practices)
• Manage the ongoing vendor relationship(s) including supporting defining partnership scope and term sheet, contracting, and operational rollout of program
• Budget for necessary staff and resources for new programs.
• Advance conversations on the right go-to-market approach for any program you own, whether buying an asset, building in house, or partnering with another company
• Shape the Pharmacy Strategy, ACS partnership model, and the way in which ACS/Aledade execute and scale pilots into transformation initiatives available across the Aledade network
• Use scalable processes and approaches that enable others in the PMO
• Operations: Lead cross-functional team to define and operate the end-to-end Medication Adherence program. You will lead primarily through influence rather than direct authority, including:
• Working with and through the practice engagement team to ensure that program developments and operational improvements new and existing programs are built in a way that complements Aledade practices’ clinical models and to ensure uptake
• Working with performance team and practice adoption to ensure field team is effectively prepared to rollout program to our practices
• Designing dashboards, metrics, and ad-hoc reporting with the business intelligence team for tracking program performance and anticipating and resolving bottlenecks
• Defining algorithms for patient identification and prioritization with the impact analytics team
• Ensuring legal compliance and a high ethical standard in partnership with the legal and compliance teams
• Working closely with with the product team to define the patient experience, practice experience, the ACS outreach staff experience, and develop the product that enables that experience 
• Working across stakeholders to develop a proof of concept (i.e., pilot) for any new interventions
• As relevant, working with external partners to deliver program goals
• Execution: Own project management for existing medication adherence workstreams. You will be the leadership’s team key point person representing ACS to the Aledade Performance team and will be expected to:
• Own the cadence of meetings and deliverables for the ACS stakeholders, including setting priorities and deadlines, and tracking against a broader project plan. Reassess and implement organizational and meetings structure to best coordinate work and deliver results.
• “Manage up,” flagging when programs face major risks or challenges that need attention, resources, or other mitigation steps.  When executive decision-making is required, prepare recommendations and drive towards resolution.
• Communicate with a broad range of stakeholders on a regular basis, including members of the program team as well as senior management of ACS and Aledade, adapting your voice and content as appropriate for each audience.
• Become a SME in our ACS Pharmacy Program for the rest of Aledade

Required Skills & Abilities:

• Strong verbal and written communication skills.  Ability to distill “heart of the problem” into actionable priorities and recommended work plans.
• Experience navigating complex organizations (ideally in a healthcare setting)
• Experience working directly with clinicians and patients
• Poise, confidence, and maturity interacting with key stakeholders 
• Ability to build strong relationships and work with individuals at all levels of the organization
• Experience working with cross-functional teams
• Highly efficient and independent in managing multiple concurrent diverse tasks and projects
• Experience managing the structure and