Balsam Hill Business to Business GM (Director)

Job Description

 As Balsam Hill's Business to Business GM (Director), you will oversee the evolution and execution of a comprehensive strategy to grow Balsam Hill’s global business sales. This role is pivotal in driving omnichannel growth through strategic sector development and a combination of online and offline sales initiatives. Success in this role requires a seasoned leader with strong strategic thinking skills, a hands-on approach to execution, and exceptional relationship-building capabilities.

This full-time position reports to the Chief People & Growth Officer located in Redwood City, CA and is expected to work in a hybrid model, which currently includes Monday, Tuesday, and Wednesday in-office.

What you’ll do:

• Lead team with accountability for business outcomes, promoting solution-sharing and inspiring the broader team/function with a vision aligned with organizational values
• Develop and execute a comprehensive strategy to expand global B2B sales, including both online and offline initiatives
• Drive omnichannel growth by identifying and capitalizing on strategic sector opportunities
• Provide umbrella oversight for the B2B channel, including:  
  • Digital commerce initiatives across multiple sites and platforms  
  • Offline sales through growing field sales team  
  • Various sector development (hospitality, trade, etc.) 
  • Global strategic account management  
• Build strong cross-functional relationships across the company to gain alignment and support for B2B initiatives, to include:
  • Digital Experience teams on online shopper experience and content strategy 
  • Merchandising teams on product development and assortment strategy 
  • Marketing teams on channel-specific programs and brand positioning 
  • Technology teams on e-commerce and system integrations 
  • Operations teams on B2B specific fulfillment and customer service needs  
• Oversee and manage a small but growing team
• Dive into the operational complexities of the B2B business, ensuring seamless execution and measurable results
• Drive analytical decision-making through:  
  • Demand planning and forecasting 
  • Sales performance analytics 
  • Sector profitability analysis 

What you bring to the table:

• 15+ years of progressive retail and sales leadership experience 
• 10+ years of leadership experience with P&L responsibility 
• Leads team with accountability for business outcomes, promoting solution-sharing and inspiring the broader team/function with a vision aligned with organizational values 
• Proven track record in omnichannel retail strategy and execution 
• Track record of successful cross-functional leadership 
• Leadership Competencies: 
  • Strategic vision with tactical execution capability 
  • Strong analytical and data-driven decision-making 
  • Excellence in relationship building and stakeholder management 
  • Proven ability to recruit and develop high-performing teams 
  • Executive presence and communication skills 
• Change management and organizational development expertise 

About Us: Balsam Brands is a global, omnichannel retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, the Philippines, Canada, and Mexico.  

The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace.

• Check out our flagship brand, Balsam Hill: www.balsamhill.com
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023
• Balsam Brands on LinkedIn: http://www.linkedin.com/company/balsam-brands/
• Glassdoor: https://bit.ly/balsambrands-glassdoor

At Balsam Brands, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, our current package includes:

• Competitive compensation, including a cash-based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation r