Platform Certification Engineer II

Job Description

Platform Certification Engineer II

Developer Integrations

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning as one.

We’re looking for a Level 2 Platform Certification Engineer to join our ever evolving Implementation-Conversion team to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team:

At Payrix (Part of FIS Global) we are a global team of passionate Client Facing, Financial Services and Technology experts. We provide vertical software companies with an all-in-one platform and white-glove implementation approach to capitalize on the opportunities for growth, innovation, and transformation within embedded payments.

What you’ll own

During implementation-conversion process, provide technical guidance and formulate systems scope and objectives relative to client organization business plan and industry requirements.

• The Implementation Engineer will assist the Implementation Project Manager through a clear understanding of Payrix’s platform features and functionality, ensuring implementation projects are scoped, tracked and on target to deliver in accordance with the platform’s capabilities. This starts by collaborating with our partners/customers with an intention to comprehend the business requirements of the company.

• Serve as the key technical contact with our partners to ensure continuity of their technical relationship.

• Create detailed design and implementation specifications, documentation, or diagrams for complex products, applications and solutions.

• Full to partial oversight of all assigned implementations and partner engagements.

• May provide consultation and/or product capability assessment and validation to prospective users.

• Build expert level knowledge of company products and services, and may be tasked to introduce new products.

• Work cross-functionally with product and engineering teams to translate and advocate the needs of partners into meaningful requirements.

• Influence product decisions and roadmap using customer feedback and support data metrics.

• Act as a technical liaison for product, marketing, and sales teams.

Where you’ll own it:

While we’re a large team of Worldpayers based in North America, we have collaborative spaces and regular opportunities to celebrate with each other in person. 

What you bring:

• BS/BA in Computer Science, Information Systems, Information Technology or related degree or equivalent work experience

• At least 3 years of experience in developer support or showcase software development or engineering skill sets.

• Experience with React

• Stellar written and verbal communication.

• Demonstrated knowledge of Postman API.

• Experience and knowledge of payments, software, retail, or technical support industries.

• Experience analyzing and gathering data metrics from various systems such as CRMs, community conversations, and project management tools to drive data-driven decisions.

• Have demonstrated resilience and resourcefulness.

Added bonus if you have:

• Knowledge of financial services, industry and products.

• Knowledge FIS products and services.