Key Account Manager/SR KAM, Poultry - Field

Description

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

 

The BIAH Key Account Manager (KAM) participates in a team-selling environment, providing the selected key/strategic Customers with a primary point of contact within BIAH. In this capacity, the KAM will assume the ‘quarterbacking’ role for their assigned strategic/key accounts and through extensive collaboration and communication with assigned PSV(s) and/or other support teams, drive the identification and qualification of opportunities, executing an agreed to account strategy while generating sales and services revenue growth. In addition, the KAM will build sustainable, Customer valued relationships which will be measured by their overall satisfaction with BIAH as a valued supplier, increased sales revenue levels, account profitability and ability to use as a third-party reference.  

 

The BIAH Senior (SR) Key Account Manager (KAM) participates in a team-selling environment, providing the selected strategic/key Customers with a primary point of contact within BIAH. In this capacity, the Sr KAM will assume the ‘quarterbacking’ role for their assigned strategic accounts and through extensive collaboration and communication with assigned PSV/KAV(s) and/or other support teams, drive the identification and qualification of opportunities, executing an agreed to account strategy while generating sales and services revenue growth.

 

The SR KAM builds sustainable, Customer valued relationships which will be measured by their overall satisfaction with BIAH as a valued supplier, increased sales revenue levels, account profitability and ability to use as a third-party reference.

 

 Please Note: this is a field-based role. Ideal living location is North Alabama or North Georgia. Living location is negotiable with hiring manager.  

Duties & Responsibilities

KAM:

• Attends and participates in Customer team meetings and communicate regularly with Key Account team members to ensure Customer satisfaction.
• Proactively seeks to contribute to BIAH’s organizational growth objectives by providing mentoring and coaching to internal business partners (i.e., marketing operations, Cx, Commercial Supply, Finance, etc.) on the key account model and needs of assigned account teams.

 

SR KAM:

• Leads Customer team meetings and communicates regularly with Key Account team members to ensure Customer satisfaction.
• Proactively seeks to contribute to BIAH’s organizational growth objectives by providing mentoring and coaching new members of the strategic key accounts team, as well as new BIAH employees.

 

Overall Duties & Responsibilities:

• Leads or participates in special projects as required by Company (i.e., mentoring, training, leadership of projects).
• Performs all Company business in accordance with all regulations (e.g., EEO, FDA, etc.) and Company policy and procedures.
• Immediately reports noted/observed violations to management.
• Demonstrates high ethical and professional standards with all business contacts to maintain BIAH's excellent reputation within the animal health community and internally.

 

Opportunity Management

• Identifies, pursues and closes new sales opportunities through the successful execution of BIAH’s Opportunity Management Planning process (OMP).
• Positions BIAH to win new business within the account by developing, communicating and driving effective selling strategies that are based on valid, Customer-specific Mutual Value Propositions (MVP).
• Routinely discusses and communicates opportunity plan sales strategy with other members of the account team, as well as BIAH business management and the Employee’s direct manager.
• Maintains an accurate and documented pipeline of opportunities within the Strategic Customer Business Plan (SCBP) and provides appropriate communication of such to BIAH management and the Employee’s direct manager.
• Provides BIAH management and the Employee’s direct manager with accurate and timely sales forecasts to ensure proper visibility of new and current business within BIAH to